Airlines
SWISS airline cabin crew to get pay rises of up to 18%
Swiss International Air Lines (SWISS) and kapers, the union of its cabin personnel, have reached agreement after robust negotiations on the cornerstones of a new collective labour agreement (CLA). The accord, which follows agreements with the company’s social partners for its ground and cockpit personnel, marks a further major achievement for all the parties involved.
One key element in the new CLA23 is the substantial across-the-board increases to cabin staff salaries. With effect from 1 January 2023, the monthly starting salary will be raised to CHF 4,000, and existing salaries will be increased by at least four per cent for all salary levels. The highest increases here will be seen with cabin crew members in the lower salary categories; but long-serving cabin staff, too, will see a sizeable rise in their monthly salaries.
Cabin crew members will also benefit from actions to enhance the plannability of their social lives, particularly through the earlier publication of their monthly rosters, under the new CLA23. And agreement has further been reached on the adoption of new part-time employment models, including a ‘Study & Fly’ model that should provide students with greater flexibility. All in all, the improvements agreed under CLA23 will cost SWISS some CHF 100 million in additional investment over the next five years.
Reto Schmid, Head of Cabin Crew: “After some very tough negotiations, I am all the more delighted that we have reached agreement on a new CLA that delivers significant benefits for all our cabin crew members, in terms of both their remuneration and the plannability of their private lives.”
The full provisions of the new CLA23 will be fleshed out between now and the end of this year. The proposed new agreement will then be put to kapers members for their referendum approval.
Airlines
Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal
In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.
The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.
The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.
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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.
This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.
She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.
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