Airlines

Qantas relaunches direct services between Sydney and San Francisco

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Qantas nonstop flights to Sydney were welcomed back today at the San Francisco International Airport after a three-year gap caused by the epidemic. With Boeing 787 Dreamliners, the national airline of Australia intends to fly three times a week between SFO and Sydney.

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As the Queensland and Northern Territories Aerial Services Limited, Qantas is one of the biggest and most established airlines in the world. It was established in 1920. With service between Darwin, Australia, and Singapore, Qantas launched its international flight operations in 1935. As its inaugural jet service, Qantas flew a Boeing 707 from Sydney to San Francisco via Nadi, Fiji, and Honolulu, Hawaii, in 1959. The airline stopped operating at SFO on April 5, 2020, owing to the COVID-19 pandemic.

Ivar C. Satero, the airport director, remarked, “We are delighted to welcome Qantas back to SFO.” “As the oldest continuously operational airline in the world, we have a rich history together and are eager to start the new chapter today. We appreciate Qantas’ dedication to SFO and are confident that this service will be a success going forward.

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SFO is thrilled to welcome travellers back to the skies with a new airport experience that offers easy access, considerate services, environmentally friendly design, and motivational artwork and displays.

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.