Airlines

Qantas Announces Major In-Flight Menu Upgrade for Domestic Travel

Qantas, Australia’s national carrier, is set to revolutionize its in-flight dining experience with a significant menu transformation.

In response to customer feedback and to elevate the onboard culinary journey, Qantas has decided to bid adieu to lighter snack options and welcome a range of delectable hot foods on domestic flights lasting more than two hours.

Passengers can anticipate an array of tantalizing dishes featuring premium local ingredients sourced from Australian producers. From gourmet brekkie burgers to cauliflower bites and Mediterranean pizza, the new menu offerings promise to tantalize taste buds and provide a delightful culinary journey at 30,000 feet.

Among the exciting additions are scrambled egg brioche with tomato relish, ciabatta roll with Portuguese chicken and mango lime jam, and artisanal beef sausage rolls, all of which will be gradually introduced in the upcoming weeks.

But the enhancements don’t stop there. Qantas is extending its onboard tea and coffee service into afternoon flights until 4 pm, ensuring passengers stay refreshed throughout their journey.

For those with a sweet tooth, Weis ice cream bars will be a welcome addition on flights lasting over three and a half hours, such as the Sydney to Perth route.

Vegetarian options are also available, with offerings like Sunny Queen carrot and pumpkin fritters, cauliflower bites, or a mouthwatering Mediterranean pizza.

Phil Capps, Qantas’ executive manager of product and service, expressed the airline’s commitment to continuously improving the passenger experience. He emphasized that these hot menu items are crafted using the finest Australian ingredients, reflecting Qantas’ dedication to supporting local producers and offering passengers an elevated dining experience.

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.