Airlines

Qantas and Jetstar extend deadline for COVID flight credits

Qantas Launches New Flights between Melbourne and Exmouth

Qantas and Jetstar are giving customers an extra 12 months to use their COVID credits, which are a carry-over from the unprecedented upheaval to borders and travel during the pandemic.

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Credits have been extended three times since 2020 and this final extension to the travel date is designed to make it easier for customers to use their remaining credits for domestic or international travel. Before today, customers had to book and complete their travel by 31 December 2023. Following this change, they will still have to book by 31 December this year but have until December 2024 to complete their travel.

This extension follows a number of other initiatives introduced over the past year to make using COVID credits easier. They include a dedicated Qantas helpline with specially trained staff, monthly reminder emails on credit balances and prompts to use flight credits in the online booking engine. Qantas customers can call the Travel Credit Concierge Team on 1300 171 505 or visit the Travel Credits Hub. Jetstar customers can use LiveChat to locate their voucher details.

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Today’s change also adds to offers introduced to encourage customers to book travel before their credits are due to expire, including a double points offer for Frequent Flyers last December and a Qantas “Find My Credit” tool, which will launch in April to help those who have lost track of their original booking details.

The travel date extension makes the Qantas and Jetstar COVID credit program more flexible than our main domestic competitor and one of the most flexible among global carriers – some of which have already expired their COVID credits.

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.