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Japan Airlines Tells Passengers It’s Unethical To Eat On Board

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Customers flying with Japan Airlines have the option of skipping meals, which the airline frames as a “ethical” option.

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One passenger posted an email they got from the airline inviting them to skip their meal so they could get a restful night’s sleep on the flight. “JAL Ethical Choice MealSkip Option,” it said, “is a new option that we would like to offer to you. You can cancel your meals while reservation to enjoy your sleep during the flight.”

 

The email featured a link to a page on the Japan Airlines website that advised customers to select “No Meal” in advance if they wanted to “have a decent rest on the flight or if you would want to help us reduce food waste.”

With some specific exceptions, JAL will now offer the service for the first main meal on all of its international routes after testing it out at the end of 2020 on the overnight Bangkok to Tokyo Haneda trip.

one user (Tw : @Gabriella) wrote: “I quite like the idea of having the option to eliminate waste. If I know I’m eating onboard, I don’t eat in the airport, but if I can opt-out on board and am departing from an airport with good food, I’d probably eat there and sleep more! ”

JAL will donate “a specific sum” to the TABLE FOR TWO Program, which manages school lunch programs for kids in underdeveloped nations, for each customer who chooses this service. The choice must be chosen 25 hours before the scheduled departure time of the overseas flight, just like any special meal order. If you skipped your main meal but were still peckish, you could still get other drinks and snacks if you asked for them.

One more user (el mexicana) wrote: “If that’s the case, call me a very “unethical person”; precisely, the meal service is one of the reasons we choose business class, and a great portion of the fare we pay is because of that, we have flown JAL, Turkish Airlines, KAL and ANA Airlines. No way! ”

Some people, according to comments on Wayne Kwong’s tweet, think JAL’s new service is largely about raising profit rather than minimizing food waste. One individual said, “That seems more like shaming to save the airline money.” Another person commented, “More profit.”

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DOT Proposes New Passenger Compensation Rules for Flight Disruptions

DOT Proposes New Passenger Compensation Rules for Flight Disruptions

The U.S. Department of Transportation (DOT) has unveiled a major initiative to enhance protections for air travelers affected by flight cancellations or significant delays caused by airlines.

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This Advance Notice of Proposed Rulemaking (ANPRM) seeks public feedback on new measures that could require airlines to compensate passengers and provide necessary services automatically.

Key Proposals by the DOT:

  1. Cash Compensation for Airline-Caused Disruptions
    • Airlines may be required to pay passengers at least $200 in cash for flight disruptions caused by circumstances under their control, such as mechanical issues or IT failures.
    • A tiered compensation system is being considered:
      • $200–$300 for domestic delays of 3–6 hours.
      • $375–$525 for delays lasting 6–9 hours.
      • $750–$775 for delays exceeding 9 hours.
    • The DOT is exploring whether smaller airlines should have different compensation thresholds and whether compensation is needed if passengers are notified weeks in advance of a disruption.
  2. Free Rebooking on the Next Available Flight
    • Airlines may be obligated to rebook passengers at no extra cost if a flight is canceled or delayed by at least 3 hours domestically or 6 hours internationally.
    • Rebooking options may include:
      • Flights operated by the airline or its codeshare partners.
      • Flights on other carriers with which the airline has a commercial agreement if no suitable options are available within 24 hours.
  3. Provision of Meals, Lodging, and Transportation
    • Airlines may need to cover meals, overnight accommodations, and transportation for stranded passengers.
    • Minimum reimbursements could be established when services aren’t provided upfront, ensuring passengers can recoup costs even without submitting receipts, up to a defined limit.

The DOT’s proposals draw inspiration from consumer protection frameworks in countries like Canada, Brazil, the UK, and the European Union. Research suggests that EU compensation requirements have successfully reduced the frequency and length of delays, demonstrating the effectiveness of such measures.

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Passengers currently face numerous hurdles when seeking compensation or services, including vague policies, lack of upfront communication, and reliance on in-person requests at airports. The new rulemaking aims to close these gaps by establishing clear, enforceable standards for airlines.

Public input on the proposed measures will shape the final rules. The DOT hopes these changes will create a more accountable and passenger-friendly system, ensuring travelers are better supported during disruptions.

With these proposed rules, the DOT seeks to make airline travel more reliable and fair, setting a new standard for passenger rights in the United States.

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