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British Airways Airlifts 27 tones of urgent medical aid for India on special emergency flight

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British Airways Airlifts 27 tones of urgent medical aid for India on special emergency flight , as Humanitarian crisis in the country worsens.

  • British Airways, supported by its sister company IAG Cargo, is flying 27 tonnes of medical aid to Delhi this evening, Wednesday May 5, 2021
  • 1,349 items of aid will depart on an aircraft specially chartered by British Airways and supported by volunteers from the airline to ensure life-saving supplies reach the country urgently
  • British Airways Chairman and CEO Sean Doyle says the airline has offered the free support as it “stands with its friends in India as the country endures one of the worst crises it has ever known”

As the humanitarian crisis in India worsens, British Airways has announced it will fly a Boeing 777-200 aircraft loaded with emergency aid to Delhi this evening to support the Indian government as the country continues to battle rising Coronavirus cases with dwindling oxygen supplies.

The airline commissioned a special project team to organize the flight, which is due to leave on Wednesday May 5 at 5pm (BA257F), landing in Delhi at 5.45am (local time) on Thursday May 6. The aircraft is being loaded with more than a thousand items from the High Commission of India and charities including Khalsa Aid International and the largest Hindu Temple outside of India, BAPS Shri Swaminarayan Mandir, in Neasden, London. The load includes hundreds of urgent life-saving oxygen cylinders and shipments of oxygen concentrators, respirators and blood oxygen saturation monitors.  British Airways is also donating care packages for families in need.


JetBlue takes delivery of A321LR with the first Airspace interior

While IAG Cargo and British Airways have maintained a vital air link between London and India throughout the pandemic, sending aid on scheduled flights, this air lift is a special charter, fully funded by the two companies.


Sean Doyle, British Airways’ Chief Executive and CEO, said: “The British Airways family has been deeply affected by the terrible scenes in India of the deepening humanitarian crisis that has impacted the lives of many of our people. We are fortunate to be in a position to help transport aid and I am so proud of the volunteers from across the airline and IAG Cargo who have stepped up to make this happen. We continue to stand with our friends in India as the country endures one of the worst crises it has ever known.”

British Airways works in partnership with the Disasters Emergency Committee (DEC), which is organising the UK’s humanitarian response.  Saleh Saeed, Chief Executive of the Disasters Emergency Committee, said: “The DEC brings together 14 leading UK aid charities to respond quickly and effectively to disasters, with the fantastic support of partners in the corporate sector, including British Airways. We are hugely grateful to British Airways for springing into action to support our emergency appeals, enabling us to provide life-saving humanitarian assistance to people in India and elsewhere across the world when disaster strikes.”

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Captain Minesh Patel, a member of the BAPS Shri Swaminarayan Mandir temple, has been instrumental in helping to organise the flight and is commanding the relief service.  He said: “It seemed natural to connect British Airways with the wealth of aid and relief material amassed by BAPS in the UK to enable the medical supplies to reach the organisation’s volunteers in India who can provide relief, medical and social aid to the victims in the worst affected regions.”

The airline’s people have also raised several thousand pounds for the DEC’s appeal through internal online donations.


He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)


Singapore Airlines emergency landing after severe turbulence

A Singapore Airlines Boeing 777 Aircraft lands at Singapore Changi Airport (Incident aircraft not pictured)

One passenger passed on, while dozens of passengers were injured when a Singapore Airlines Boeing B777-300ER aircraft experienced severe turbulence while en route to Singapore from London Heathrow Airport. The aircraft diverted to Bangkok, and landed at 3:45pm Local time on 21 May 2024 

The flight landed with 211 Passengers and 11 Crew members at Bangkok Suvarnabhumi Airport. According to the Airport Director Kittipong Kittikachorn at a news conference, there were 7 passengers who suffered serious injuries, while a number of other passengers suffered injuries of varying seriousness.


It was also confirmed that the passenger who passed on was a 73 year old British Man. In a statement from Singapore Airlines ‘ As of 0505 hours Singapore Time on 22 May 2024, 79 passengers and 6 crew members from SQ321 remain in Bangkok’. In another statement, it was reported that a relief flight with 143 passengers and crew members arrived in Singapore at 0505 hours Singapore time on 22 May 2024.

According to aircraft tracking site FlightRadar24, the 16 Year Old Boeing B777-300ER aircraft descended sharply from 37,000 feet to 31,000 feet in a short time. It was also further reported by FlightRadar24 that the descent was commanded by Autopilot, instead of being caused by turbulence.


Shortly afterwards, the pilot declared an emergency by squeaking 7700 on the transponder, indicating an emergency situation onboard the aircraft. The Boeing 777 aircraft then diverted to Bangkok, instead of continuing on its planned journey to Singapore. 

In view of this incident, Singapore Airlines mentioned in a statement that they are working with the relevant authorities on the investigation into this incident.


The National Transportation Safety Board, a US Government investigative agency for civil aviation incidents, is sending an accredited representative and 4 technical advisors to support the investigation by Singapore’s Transport Safety Investigation Bureau (TSIB). TSIB mentioned in a statement that it ‘is in touch with its Thai counterparts and will be deploying investigators to Bangkok’. 

Boeing, the manufacturer of the Boeing B777 aircraft mentioned in a statement that they are in contact with Singapore Airlines regarding the ill-fated flight, and ‘stand ready to support them’. 


This situation is developing, more details will be added when they become available. 

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US DOT says Airlines must now pay automatic refunds for cancelled flights

US DOT says Airlines must now pay automatic refunds for cancelled flights

The U.S. Department of Transportation (DOT) has released a final regulation requiring airlines to quickly reimburse passengers with automatic cash refunds when owed, according to a statement made by the Biden-Harris Administration.

Under the new regulation, passengers will find it easier to get refunds when airlines dramatically alter or cancel flights, cause severe delays for checked baggage, or don’t supply the additional services they paid for.


According to a statement from the Biden-Harris Administration, the U.S. Department of Transportation (DOT) has published a final rule mandating airlines to promptly compensate customers with automatic cash refunds when they are eligible. The new rule would make it simpler for customers to receive refunds from airlines in cases when they drastically change or cancel flights, cause significant delays for checked luggage, or fail to provide the extra services they charged for.

Under the latest rule from the USDOT, passengers are guaranteed refunds in several scenarios:

  1. Canceled or Significantly Changed Flights: Passengers are entitled to refunds if their flight is canceled or significantly altered, including changes in departure or arrival times exceeding 3 hours domestically or 6 hours internationally, departures or arrivals from different airports, increased connections, downgrades in service class, or changes less accommodating to passengers with disabilities.
  2. Delayed Baggage Return: Passengers filing mishandled baggage reports can claim a refund for checked bag fees if their luggage is not returned within specific timeframes after flight arrival.
  3. Unprovided Extra Services: If airlines fail to deliver paid extra services like Wi-Fi, seat selection, or inflight entertainment, passengers can request refunds for those fees.

The final rule streamlines the refund process, ensuring it is:

  • Automatic: Refunds are issued automatically without requiring passengers to request them.
  • Prompt: Airlines must refund credit card purchases within seven business days and other payment methods within 20 calendar days.
  • In Original Form of Payment: Refunds are provided in the original payment method used for purchase.
  • Full Amount: Passengers receive full refunds minus the value of any portion of transportation already used, including government and airline fees.

Suggest banning family seating junk fees and ensuring that parents can travel with their kids at no additional cost. No airline promised to ensure fee-free family seating prior to efforts from President Biden and Secretary Buttigieg last year. Family seating is now guaranteed free of charge on four airlines, and the Department is working on a plan to eliminate family seating junk fees.

Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations. 

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Middle East

British Airways Resumes Daily Flights to Abu Dhabi, After 4-Year hiatus

British Airways Resumes Daily Flights to Abu Dhabi, After 4-Year hiatus
Photo: Wikipedia

British Airways made its way back to Abu Dhabi, landing at Zayed International Airport. Following a four-year break in service, both crew and passengers were greeted with enthusiasm.

In the summer of 2024, British Airways plans to launch a daily route, utilising a Boeing 787-9, from London Heathrow to Abu Dhabi. The new route enhances ties between the UAE and the UK and expands  vast worldwide network, catering to passengers who may be visiting friends and family or travelling for business.


Arriving in Abu Dhabi at 08.30+1, flight BA073 to Abu Dhabi leaves London Heathrow at 22.25. Departing at 10.10 and landing at London Heathrow at 15.20 is the inbound flight (BA072).

The chief executive officer and managing director of Abu Dhabi Airports, Elena Sorlini, stated: “We are delighted to welcome British Airways to Zayed International Airport. Their daily schedule is expected to improve connectivity and stimulate travel and business.” Visitors may experience the dynamic capital of the United Arab Emirates like never before at our brand-new, award-winning, state-of-the-art terminal, where they will be welcomed with the best kind of Emirati hospitality.”


Flight schedule:

London Heathrow (LHR) to Zayed International (AUH)All times are local
SeasonFlight numberDeparting LHRArriving AUHFlight numberDeparting AUHArriving LHR
Summer ‘24BA7322:2508:30+1BA7210:1015:20
Winter ‘24BA7322:2509:30+1BA7211:1015:20

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