Airlines

Brawl erupts between Spirit Airlines agents and passengers over denied luggage

An argument over luggage fees broke out at a gate at Philadelphia International Airport. For bags over a specific size that are brought on board, the Ultra Low-Cost Carrier charges an extra cost. The most common size restriction is a backpack with a certain weight and size.

According to reports, a 39-year-old mother and her 17-year-old daughter attacked Spirit Airlines gate agents, who retaliated. The younger passenger grabbed a Spirit Airlines employee’s dreadlocks, which caused another employee to hit her on the back of the head and yell, “Get off!”

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When she finally released go, the Spirit Airlines employee hit her repeatedly in the face while the girl was being restrained. The woman’s mother fought with the gate employees even after she had lost her shirt and shoes in the fight.

Before the mother rushed to the gate counter and seized a keyboard, the dispute seemed to be settling down. Another employee punched her and had to retrain her.

According to the Philadelphia Police Department, a 24-year-old woman who was involved in the incident ended up with a cut near her eye as the only wound. Police claimed they had spoken with everyone involved but that no arrests have been made as a result of the altercation. A witness to the fight told The Daily Mail that they were shocked by “how violent” the fight became and “how long it went on for.”

The passenger claimed they were unsure of who escalated the fight but that they turned after hearing screams and noticed the battle had already begun. The altercation caused the flight to be delayed for an hour, but it eventually continued to Florida without further issue.

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Airlines

Virgin Atlantic Introduces Sign Language Crew Booking for Inclusive Flights

Virgin Atlantic has set a new standard for inclusivity in air travel by becoming the first UK airline to offer British Sign Language (BSL)-trained crew members on its flights.

As part of its commitment to ensuring every customer has a positive and accessible travel experience, Virgin Atlantic teamed up with deaf Gladiators star Jodie Ounsley and deaf twin content creators Hermon and Heroda Berhane. Together, they helped the airline better understand the needs of its deaf and hard of hearing passengers.

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The airline tested its BSL services on a flight from London Heathrow to Washington, with the experience captured in a special film to mark International Week of Deaf People. The BSL-trained crew greeted passengers with Virgin Atlantic’s signature warm welcome, assisted with in-flight navigation, alerted passengers to important announcements, and provided accessible in-flight entertainment options.

Virgin Atlantic’s efforts don’t stop there. The airline has committed to increasing subtitled in-flight entertainment options, enhancing clarity for special assistance services on its website, and introducing Sign Live—an on-demand BSL interpreter service for customer support teams. These new initiatives build on Virgin Atlantic’s ongoing work with Remark!, a leading deaf-led organization that provides BSL training for the airline’s crew.

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With a growing number of BSL-trained crew members available on all flights, Virgin Atlantic is taking significant steps to make air travel more inclusive. And also recently it has hire the virgin atlantic down syndrome girl for work. This initiative is part of a larger campaign to promote deaf awareness and improve the flying experience for all passengers with hearing loss. Passengers can now request a BSL-trained crew member when booking their flights through the airline’s website, ensuring they have the support they need throughout their journey.

Virgin Atlantic’s commitment to inclusivity extends beyond flights, with partnerships like the one with Channel 4, where BSL-trained crew members appeared in sign language interpreter segments. The airline also proudly supported the England Deaf Rugby team during their tour of South Africa.

By prioritizing accessibility and inclusivity, Virgin Atlantic is leading the way for other airlines, ensuring that every passenger feels confident, supported, and welcomed when flying.