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Within 20 minutes, airport staff in Bengaluru helps a traveller in finding his lost watch.

A passenger’s lost watch gets found by Bengaluru Airport staff in just 20 minutes.

Airbus has confirmed that it will work with France, Germany, and Spain to build the Future Combat Air System (FCAS).

Since there are so many people traveling, losing something in an airport will be a nightmare. One passenger was passing through the airport in Bengaluru when, out of urgency, he misplaced his watch. Due to the dense congestion in the airport, he assumed that he would never retrieve his watch back, but a surprise was waiting for him.

In less than 20 minutes after the watch complaint, he received a notification. In this approach, the airport responded quickly to the passenger’s misplaced watch and helped them find it. He detailed the entire incident and thanked the airport workers for their hard work in his linked In post.

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When Anders realized that he was missing the watch he had on his wrist, the official was already on a flight to Frankfurt. The watch held emotional significance for Anders as it was a birth present from his late grandmother.

In hopes of getting his valuable watch back, Anders wrote an email to the Airport Authority of India, the Bangalore International Airport Ltd., and the Tata Consultancy Services of the UK and Europe.

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Above and beyond on the Indian scale

I had the privilege of visiting India recently for work, and it was an out-of-this-world incredible experience, rich on culture, relations, and capabilities.

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What happened on the way home made the experience even more special:

When I went through security at Bengaluru Airport, I accidentally left my watch in one of the x-ray trays.

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It was not just any watch, it was the watch my late grandfather gave me as a birthday present, and the watch has massive sentimental value to me.

When I noticed that the watch was missing from my arm on the plane en route from Bengaluru to Frankfurt, I immediately wrote an email about my loss to Bangalore International Airport Ltd and the Airports Authority of India, and at the same time oriented our local partner Tata Consultancy Services – UK & Europe about the situation.

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I was preparing myself for the permanent departure of the watch, lost in an airport with more than 16m annual travelers, in a country with 1,4bn people. I could feel the loss creeping in under my skin.

But… then the power of India kicked in. Immediately (20 mins) after my mail was sent, the Bengaluru Airport Engagement Centre reached out, followed by a mail from Bengaluru Airport Terminal Lost & Found 14 mins later, and another one from our local partner TCS, all mobilizing to help.

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At that point, I did not dare to let my hopes build.

But incredibly(!), Sunday morning @ 01:41 am, I received a mail from Bengaluru Airport Terminal Lost & Found confirming that they had recovered my watch and that it was ready for pick-up at the airport.

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A representative from our local partner TCS then drove out to the airport and picked up the watch. And another representative due for returning to Denmark brought my watch back to my wrist, where it is again now.

This was a tiny needle in a huge haystack situation, and I am overwhelmed by the professionalism, effectiveness, and cooperation of Bengaluru Airport CISF and the Terminal Lost & Found team. And I am grateful to Tata Group Consultancy Services team for their local assistance and commitment to reuniting me with my watch.

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This is so far above and beyond what anyone could expect, and I am so grateful for the help enabled by the collaboration and the shared desire to help, which I experienced from everybody involved.

This is also such a great practical example of professionalism and process performance scaling with scope of operations.

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I send huge #kudos to the officers and teams who helped, from Bengaluru airport security CISF to Bengaluru terminal lost and found AAI and TCS.

 

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Courtesy Linked in a story: Click

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Airlines

Qantas Expands IndiGo Codeshares from Singapore

Qantas Expands IndiGo Codeshares from Singapore

Qantas has broadened its codeshare partnership with IndiGo, India’s largest domestic airline, enhancing travel options between Australia and India. This expansion allows customers to seamlessly connect from Qantas flights in Singapore to IndiGo’s services to both Delhi and Mumbai.

Previously, the codeshare arrangement enabled passengers on Qantas flights arriving in Bengaluru and Delhi to connect onto IndiGo domestic services to 21 destinations across India. Now, travelers can enjoy a more streamlined journey by transferring through Singapore.

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Additionally, the new arrangement allows customers to incorporate overnight stopovers in Singapore into their travel plans before continuing to Delhi or Mumbai. This provides greater flexibility and convenience for those wishing to explore the city or rest before their onward journey.

Qantas passengers traveling on IndiGo flights benefit from the same checked baggage allowance as their flight from Australia and receive complimentary food and beverages. Furthermore, Qantas Frequent Flyers can earn and redeem points on connecting IndiGo flights (with a QF code) between Singapore and India.

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This partnership expansion comes alongside Qantas’s recent announcement of increased flights to both India and Singapore. Specifically, flights between Sydney and Bengaluru will become daily during the peak holiday season, complemented by additional flights from Sydney and Brisbane to Singapore.

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Virgin Atlantic Sued Over Alleged Age Discrimination: Cabin Crew Seek Justice

Virgin Atlantic Sued Over Alleged Age Discrimination: Cabin Crew Seek Justice

Virgin Atlantic finds itself embroiled in legal proceedings as over 200 former cabin crew members launch a lawsuit against the airline, alleging discriminatory practices during the period of the pandemic.

The dispute centers on accusations that the company unfairly targeted older employees for dismissal while retaining newer, less costly hires.

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The pandemic’s onset in March 2020 triggered a cascade of challenges for the aviation industry, leading Virgin Atlantic to ground a significant portion of its fleet. In response, the airline swiftly implemented cost-cutting measures, including the reduction of its workforce by over 40%, amounting to the loss of 3,000 jobs.

Additionally, it established a “holding pool” for potentially rehiring redundant staff once normal operations resumed. However, the crux of the legal battle lies in the claim that Virgin Atlantic retained approximately 350 new cabin crew members, some with minimal training periods as short as a week.

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While simultaneously letting go of experienced onboard managers, many of whom boasted an average age of 45 years and two decades of service. This perceived discrepancy forms the backbone of the lawsuit, with former employees contending that age became a determining factor in the airline’s decision-making process.

In response, a Virgin Atlantic representative stated: “Virgin Atlantic had to make very difficult decisions following the severe impact of the Covid-19 pandemic on the aviation industry.” Regretfully, this meant a 45% reduction in the total number of employees within the company.

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End of an Era: Qantas Retires Final Boeing 767 Freighter

End of an Era: Qantas Retires Final Boeing 767 Freighter

Qantas has officially bid farewell to its last Boeing 767 aircraft, marking the end of an era that began nearly four decades ago.

The final 767, a dedicated freighter variant registered as VH-EFR, operated its last flight on May 17, 2024. This concluding journey took it from Hong Kong (HKG) to Sydney (SYD) under the flight number QF7526, closing the chapter on Qantas’s use of the 767 after 39 years.

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The Australian airline commemorated the occasion with an Instagram post on Friday, announcing the retirement of VH-EFR, their last remaining 767. According to Cirium Ascend Fleet Analyzer data, this aircraft is a little over 18 years old. It joined the Qantas fleet in 2011, having previously served Japan’s All Nippon Airways (ANA) as a cargo plane.

Despite being owned by Qantas, the aircraft was operated by Express Freighters Australia under the Qantas Freight brand.

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The Boeing 767 has had a versatile history with Qantas. Initially, the aircraft was used on international routes, flying to destinations in New Zealand, Asia, and North America. Following the 1992 merger with Australian Airlines, the 767s were increasingly deployed for domestic services as well.

Although Qantas is retiring this specific freighter, the Boeing 767-300 freighter model remains active globally. Records indicate that 280 of these aircraft are still operational, serving 14 airlines around the world.

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