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BA Passenger reports Septic Injury, After Staff Uses Food Trolley for Disembarkation

BA Passenger reports Septic Injury, After Staff Uses Food Trolley for Disembarkation

After being stranded on a British Airways flight for hours, a passenger who landed at Vancouver International Airport claims he nearly lost his foot due to a septic injury. He was only able to get off the aircraft when paramedics loaded him onto two airline food trolleys.

The event left 63-year-old Geoffrey Schneiderman, who uses a wheelchair and has multiple sclerosis, with necrotic tissue in his foot, lingering trauma, and anxiety related to small spaces.

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Crew members on the British Airways flight reported that there was no eagle lift at the Vancouver airport when they landed. Eagle lifts are devices that enable wheelchair-bound passengers to safely exit aircraft. Paramedics were called in to help after two hours of confusion and multiple unsuccessful attempts to get Schneiderman off the plane.

Schneiderman was hoisted onto the top of two trolleys that are typically used to serve food and beverages to passengers during flights after the backboard was slid under him. Legs and head of Schneiderman hung off either end.

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As the carts began to separate, my partner said he almost suffered a heart attack because he could see what was going on and heard them call that the trolleys were coming apart.”

Schneiderman claimed that as a result of the incident, he developed a pressure sore on his foot that septicated and almost required surgery. During his month-long vacation, he claimed to have been bedridden. Schneiderman was eventually compensated by British Airways with GBP 500 ($638), a sum that was negotiated up to GBP 1,500 ($1,900).

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