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Alaska Airlines plans streaming-fast satellite Wi-Fi upgrades to E175 regional jets

Alaska Airlines plans streaming-fast satellite Wi-Fi upgrades to E175 regional jets

Alaska Airlines elevates its regional flying experience with an all-jet fleet, and become the first major airline to announce plans to offer streaming-fast satellite Wi-Fi on a regional jet aircraft. It have selected Intelsat’s newest satellite Wi-Fi technology to make that happen.

How Does In-Flight Wi-Fi Really Work?(Opens in a new browser tab)

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Intelsat’s new system closely aligns with Alaska’s needs for regional fleet. The new, faster service will utilize an electronically steered array (ESA) which is a small, lighter weight antenna with no moving parts – making it easier to maintain in the unique regional environment. In an industry first, Intelsat’s new system will communicate with both traditional geostationary (GEO) satellites and new low Earth orbit (LEO) satellites. With an additional $25 million investment, this upgrade represents a major step forward in the travel experience for guests, enabling higher speeds and more coverage in the air, particularly across areas in the state of Alaska.

The new system will debut on Horizon Air, and sister airline, in early 2024 and roll out across regional jet fleet, including on partner SkyWest, over a two-year period. With nearly all mainline fleet set to feature satellite Wi-Fi by this April – also installed by Intelsat, on track to provide consistent streaming-fast Wi-Fi across entire fleet by 2026.

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Virgin Orbit wants to be the ‘Uber for satellites’. Its cost-effectiveness is explained.(Opens in a new browser tab)

With satellite Wi-Fi, you can stream, browse and chat on board using the internet much like you’re used to when you’re on the ground. You can enjoy content on your personal devices from your favorite services such as Netflix, Hulu, YouTube and TikTok. Or jump online if you need connectivity to get some work done. Another bonus: On aircraft enabled with satellite Wi-Fi, you can connect from the moment you board instead of waiting for the connection to kick in after the boarding door closes – it’s seamless connectivity from gate to gate.

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United Flight Diverts to Shannon, After Stuck Laptop in Business Class Seat

United Flight Diverts to Shannon, After Stuck Laptop in Business Class Seat

A United Airlines flight from Zurich to Chicago O’Hare was forced to make an emergency diversion to Shannon, Ireland.

On Saturday afternoon after a passenger got their laptop wedged in a Business Class seat aboard the Boeing 767-300. Operating as United Flight 12, the aircraft departed from Flughafen Zürich at 9:46 a.m. local time and took off at 10:08 a.m.

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The captain decided to divert the flight not because the passenger couldn’t access their laptop, but because any device powered by lithium-ion batteries that becomes inaccessible could pose a significant safety risk.

Such devices, if damaged or overheated, could lead to a thermal runaway event, potentially causing a fire on board. The Boeing 767-300, featuring United’s relatively new Polaris business-class cabin, landed safely at Shannon Airport in County Clare at 1:43 p.m. IST (Irish Summer Time) and reached the gate at 1:51 p.m.

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In a statement, United Airlines acknowledged the diversion: “United flight 12 scheduled from Zurich to Chicago landed safely in Shannon to address a potential safety risk caused by a laptop being stuck in an inaccessible location.” This situation led to the cancellation of the flight, and the airline is working to reroute the 157 passengers who found themselves unexpectedly in Ireland.

Frequent flyers are often reminded in airline safety videos not to move their seats if they lose mobile phones or other gadgets powered by lithium-ion batteries within the seats. Attempting to retrieve such items by moving the seat can damage the battery and potentially cause a dangerous situation.

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Air India Flight Collides with Tug Tractor, at Pune Airport

Air India Flight Collides with Tug Tractor, at Pune Airport

An Air India flight bound for Delhi faced an unexpected hurdle during its taxi towards the runway at Pune Airport on Thursday, May 16th.

The aircraft, carrying 180 passengers, encountered a collision with a tug tractor, though fortunately, no injuries were reported among the passengers or crew. The incident, while causing significant damage to the aircraft, triggered swift emergency protocols, ensuring the safety of all individuals involved.

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Upon the mishap, passengers were promptly disembarked from the plane, and alternative arrangements were made for their accommodation as they found themselves stranded at the airport. The Directorate General of Civil Aviation (DGCA) has initiated an inquiry to ascertain the cause of the collision, according to ANI reports.

Preliminary findings suggest that the tug truck, utilized for maneuvering the aircraft on the ground, inadvertently struck the plane during the taxiing process. Despite the incident, airport operations continued with minimal disruption. However, the affected aircraft was temporarily withdrawn from service for comprehensive inspection and necessary repairs.

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Air India, in response to the situation, assured passengers of full refunds and complimentary rescheduling. The airline’s statement conveyed, “There was an incident related to one of our aircraft, which was to operate Pune to Delhi, at the time of its pushback. The aircraft was held back for checks, all passengers were offloaded safely, and the flight was cancelled.”

Passengers affected by the cancellation were provided with refunds and the option for rescheduling their travel plans without additional charges. The damage to the aircraft, primarily located near the belly where the pushback tug made contact, underscores the need for a thorough investigation into the circumstances surrounding the collision.

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After Flight Cancellation, Virgin Atlantic Passengers Told to Arrange Own Hotels

After Flight Cancellation, Virgin Atlantic Passengers Told to Arrange Own Hotels

Ian Field and his partner Jane, both residents of the London area, faced an unexpected and costly ordeal while on a trip to St. Lucia in the Caribbean.

The couple, who had flown out from Heathrow on Virgin Atlantic flight VS221 on May 5, discovered upon arrival that their May 15 return flight was canceled for “operational reasons.” Despite Virgin Atlantic’s explanation, Field suspected the cancellation was due to a lack of passengers, as the airline is set to cease the route after May 19.

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Stranded on the island, Field and Jane were left to fend for themselves for two additional nights. Both Virgin Atlantic and their travel agency, Blue Bay Travel, failed to provide assistance or accommodation, forcing the couple to pay over £400 out of pocket for their hotel stay.

Virgin Atlantic advised those without sufficient funds to seek financial help from family members, which added to the couple’s frustration. “We feel completely abandoned and let down terribly,” Field expressed to The Independent.

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The lack of response from Virgin Atlantic and the unhelpful attitude of the travel agent exacerbated their distress. Although Field and his partner could afford the unexpected expense, he expressed concern for those who might not be in a similar financial position.

In response, a Virgin Atlantic spokesperson stated that all affected customers were rebooked on alternative flights and could amend their bookings through the airline’s “rebook me” function if needed. The spokesperson apologized for the delay and inconvenience, assuring that customers would receive EC261 compensation of £520 per person and be reimbursed for any out-of-pocket expenses incurred.

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