Aviation

Air India’s Business Class Ranked Among World’s Worst

Air India to Upgrade Fleet with Retrofit of 100 Planes, CEO Says

In a recent survey conducted by the UK-based agency Bounce, global airlines underwent a ranking based on crucial factors for business-class travelers. Tata-owned carrier Air India emerged with a score of 7.4 out of 10, securing the fourth position in the list of airlines with less favorable business-class offerings. The survey scrutinized aspects such as cabin and seat comfort, inflight service, entertainment, and amenities.

Air India’s business class faced notable criticism, particularly for its cabin seats, which received a score of 6/10. Other services, including in-flight entertainment, cuisine, airport experience, and beverages, were rated at 7/10. The airline is currently in the midst of a comprehensive upgrade across all aircraft types, demonstrating a commitment to enhancing the overall passenger experience and signaling a ‘work in progress’ initiative.

The top three airlines identified with the least favorable business-class offerings were EgyptAir (5.71), Copa Airlines (6.71), and Kuwait Airways (7). Air India’s fourth-place ranking highlighted areas for improvement, specifically focusing on cabin seat comfort.

On the flip side, the survey also acknowledged airlines and airports that excelled in providing superior business-class services. Singapore Airlines claimed the top spot with an impressive score of 9.57/10, followed by Qatar Airways (9.43) and Oman Air (9.29). These airlines were recognized for exceptional cabin comfort, inflight amenities, and overall service.

Shifting the focus to airports, London’s Heathrow Airport secured the top position with a score of 7.60/10 in the business class services category. Qatar’s Hamad International Airport claimed the second position with a score of 7.09, and Germany’s Munich Airport secured the third spot with a score of 6.99.

As Air India continues its commitment to upgrades and enhancements, the survey highlights areas for improvement within the airline’s business-class offerings. The contrast with top-ranking airlines and airports underscores the competitive landscape and the significance of delivering a superior business-class experience in the global aviation industry.

Aviation

Qatar Airways’ AI Campaign Lets Passengers Star in Their Own Film

Doha, Qatar – Qatar Airways has introduced a groundbreaking global film, ‘AI Adventure,’ which leverages cutting-edge technology to enhance its dedication to creating unparalleled, immersive experiences for its customers.

In a pioneering move, the campaign allows viewers to star in the film using advanced AI technology that integrates their likeness into the storyline. This innovative approach underscores the airline’s commitment to placing its customers at the center of its experiences.

Qatar Airways Launches Ticket Discount Campaign for Visa Card Users

The campaign offers viewers the chance to choose from various scenes and assume leading roles within the film. The advanced AI ensures that the characters accurately reflect the viewer’s appearance, adjusting to their facial features and skin tone.

To experience the emotive AI adventure, visit flyqatar.com or watch the film on the Qatar Airways YouTube channel.

For those interested in booking a journey with Qatar Airways, the new campaign highlights the ease of making Qatar Airways reservations and Qatar Airways ticket booking.

To explore more, you can use Qatar Airways booking services or check out options with QR airlines.

Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, commented: “At Qatar Airways, we aim not just to meet but to exceed customer expectations by anticipating their needs and creating deeply resonant experiences.

This new brand campaign is a testament to our commitment to delivering exceptional customer experiences.”

Qatar Airways Expands Connectivity to the Maldives Through New Partnership

Qatar Airways Chief Commercial Officer, Mr. Thierry Antinori, added: “Our latest campaign, featuring unprecedented AI capabilities in the airline industry, highlights our innovative spirit and customer-focused approach.

It transforms every journey into a unique adventure, proving that dreams have no limits.”

Qatar Airways Senior Vice President of Global Marketing & Corporate Communications, Mr. Babar Rahman, stated:

“This campaign exemplifies our vision as a leader in innovation. By offering a personalized brand experience where everyone can star, we’ve created meaningful connections with our audience, ensuring each moment is memorable.”