Airlines

Air India Modifies In-Flight Alcohol Service Policy

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Air India has changed its in-flight alcohol distribution policy in response to recent incidents of unruly passenger behavior, instructing the cabin crew to politely provide additional alcohol if necessary.

The DGCA has recently imposed fines on the airline operated by the Tata Group for failing to report incidents of disruptive behavior on two international flights. It was not immediately possible to determine the precise changes in the updated policy.

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According to the revised policy, guests should not be permitted to drink alcohol unless served by the cabin crew and the cabin crew be attentive to identifying guests that might be consuming their own alcohol. Alcoholic beverages must be served in a responsible and secure manner. This includes politely declining to (further) serve a guest alcohol,” as stated in the guideline.

An Air India representative said in a statement that the company had evaluated its current in-flight alcohol serving policy, taking into account best practices from other airlines as well as recommendations from the US National Restaurants Association.

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“These were mostly in accordance with Air India’s current procedure, though some clarifications have been made, and NRA’s Traffic Light system has been included to aid crew members to recognize and handle potential cases of intoxication.

“The new rule has now been announced to the crew and incorporated into the training courses. The spokeswoman for Air India added, “Air India is still dedicated to the safety and wellbeing of our passengers and cabin crew, including but not limited to the responsible serving of alcohol.

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Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

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“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

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This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.