Airlines

A video of the Indigo cabin crew has gone viral when they lose their cool while dealing with disrespectful passengers.

A video of the cabin crew has gone viral when they lose their cool while dealing with disrespectful passenger.

Today, a lot of information spreads quickly online. One of the Indigo flight staff members got into a dispute with a passenger over the course of the meal.

The video makes it visible and audible that, The crew is attempting to convey to the passengers that they are responsible for providing the meals on board as per the list. The entire incident was recorded on camera by one of the passengers. The passenger’s disrespect towards the crew during their argument with the first cabin crew appears to have irritated them. In addition, for peer support, another crew had arrived to provide the details of the error that had occurred and to clarify that the crew was not at fault.

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@IndiGo6E

Tempers soaring even mid-air: "I am not your servant"

An @IndiGo6E crew and a passenger on an Istanbul flight to Delhi (a route which is being expanded soon with bigger planes in alliance with @TurkishAirlines ) on 16th December : pic.twitter.com/ZgaYcJ7vGv

— Tarun Shukla (@shukla_tarun) December 21, 2022

The crew was speaking to the passenger politely, but things quickly got out of hand. The crew lost their cool and told the passenger to stop talking, then quickly apologized. The Indigo CEO offered his support to the staff during the incident. The majority of internet users claimed that each passenger must show respect for the staff because, by law, they are required to serve the passenger.

I’m on the side of the @IndiGo6E flight attendant. The man clearly calls her a servant, he says “you are a servant”. She responds with “I am an employee”. It makes me sick to see so many men saying this is bad behaviour by a flight attendant. Sorry, but there are limits.

— Vasundhara Sirnate (@vsirnate) December 21, 2022

Female pilot reveals airport employee mistook her for flight

Detailed information about the dispute is unavailable. Please share your thoughts on the incident in the comment box.

I AM AN EMPLOYEE AND I AM NOT YOUR SERVANT.

This line should be the line of the year by an employee.
Give this lady an award @IndiGo6E. The increase in competition is giving customers feel that they owe us.
Sorry but you dont. Period. ?

Enough is enough.

— Alankrit Shukla (@alashshukla) December 21, 2022

Airlines

Air India to Launch aircraft maintenance training institute in Bengaluru

Air India, one of India’s leading global airlines, is set to establish a Basic Maintenance Training Organization (BMTO) in Bengaluru.

This institute will offer a comprehensive Aircraft Maintenance Engineering (AME) program certified by the Directorate General of Civil Aviation (DGCA). The program will follow an integrated 2+2 year structure, combining classroom learning with practical, hands-on training.

This initiative is part of Air India’s broader goal of creating a robust aviation ecosystem in India. With plans to expand its fleet and strengthen its operations, the airline aims to build a skilled workforce of maintenance engineers, making the organization self-reliant while supporting its ambitious transformation journey.

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To bring this vision to life, air india has partnered with Bengaluru Airport City Limited (BACL), a subsidiary of Bangalore International Airport Limited (BIAL). Together, they will develop a state-of-the-art facility spanning 86,000 square feet at Bengaluru Airport City.

This purpose-built campus will feature modern classrooms, well-equipped laboratories, and qualified trainers to deliver world-class education and training. The institute is expected to become operational by mid-2026.

The BMTO will be located close to Air India’s new 12-bay Maintenance, Repair, and Overhaul (MRO) facility, also set to open in Bengaluru by early 2026. The AME program will begin with two years of academic coursework, followed by two years of practical training at the MRO, ensuring students receive hands-on experience adhering to industry standards.

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In the meantime, Air India has introduced a Cadet AME program in collaboration with reputable institutions in Bengaluru and Hyderabad.

This ensures continuity in its commitment to developing skilled aircraft maintenance engineers while the BMTO facility is under construction. The program also allows students to pursue a bachelor’s degree through university partnerships, enhancing their career and academic opportunities.

With this initiative, air india plane aims to address the growing demand for skilled professionals in aircraft maintenance and engineering, air india new planes contributing to the development of India’s aviation sector and creating specialized career paths for aspiring engineers.