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These are the world’s ‘most excellent’ airlines for 2020

World's Best Airlines for 2020

These are the world’s ‘most excellent’ airlines for 2020, according to AirlineRatings.com

The world’s best airlines for 2020 have been named by AirlineRatings.com, the world’s only safety and product rating website, and the airline of the year is Air New Zealand.

The kiwi airline just nudged out Singapore Airlines, last year’s winner, ANA, Qantas and Cathay Pacific.

Air New Zealand is being honoured for the sixth time for its record-breaking performance, multi-award-winning in-flight innovations, operational safety, environmental leadership and motivation of its staff. These factors have stamped the airline as a clear industry leader.

The AirlineRatings.com Airline Excellence Awards, judged by seven editors with over 200 years’ industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.

AR’s Editor Steve Creedy presents the Airline of the Year Award to Air NZ Chairman Dame Therese Walsh and acting CEO Jeff McDowall. Credit The NZ Herald

Airline Ratings Editor-in-Chief Geoffrey Thomas said: “In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it’s up against carriers with more resources and scale on this same list of best airlines for 2020.

“Air New Zealand’s commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in aviation through to a workforce that is delivering consistently to the airline’s strategy and customer promise.”

AirlineRatings.com’s top 10 airlines for 2020

1. Air New Zealand

2. Singapore Airlines

3. All Nippon Airways

4. Qantas

5. Cathay Pacific

6. Emirates

7. Virgin Atlantic

8. EVA Air

9. Qatar Airways

10. Virgin Australia

The AirlineRatings.com Airline Excellence Awards, judged by seven editors with over 200 years’ industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.

Airline Ratings Editor-in-Chief Geoffrey Thomas said: “In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it’s up against carriers with more resources and scale on this same list of best airlines for 2020.

Singapore Airlines airline of the year award
Singapore Airlines’ award-winning Suites.

“Air New Zealand’s commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in aviation through to a workforce that is delivering consistently to the airline’s strategy and customer promise.”

Qantas, won Best Domestic Airline Service and Best Lounges.

Virgin Australia won Best Cabin Crew and Best Economy Class, Emirates; Best In-Flight Entertainment, Cebu Pacific; Most Improved Airline and VietJet Air; Best Ultra Low-Cost airline.

Excellence in Long Haul travel: Delta Air Lines (Americas), Lufthansa (Europe), Emirates (Middle-East/Africa) Cathay Pacific Airways (Asia)

Best Low-Cost Airline; JetBlue (Americas), Wizz (Europe) Air Arabia, (Middle-East Africa) and AirAsia / AirAsia X (Asia/Pacific).

AirlineRatings.com also named its Top Twenty Airlines:

Air New Zealand, Singapore Airlines, All Nippon Airways, Qantas, Cathay Pacific, Emirates, Virgin Atlantic, EVA Air, Qatar Airways, Virgin Australia, Lufthansa, Finnair, Japan Airlines, KLM, Korean Airlines, Hawaiian Airlines, British Airways, Alaska Airlines, Delta Air Lines and Etihad Airways.

About AirlineRatings.com: http://www.airlineratings.com/about-us.php

Airlines

Air India to Launch aircraft maintenance training institute in Bengaluru

Air India to Launch aircraft maintenance training institute in Bengaluru

Air India, one of India’s leading global airlines, is set to establish a Basic Maintenance Training Organization (BMTO) in Bengaluru.

This institute will offer a comprehensive Aircraft Maintenance Engineering (AME) program certified by the Directorate General of Civil Aviation (DGCA). The program will follow an integrated 2+2 year structure, combining classroom learning with practical, hands-on training.

This initiative is part of Air India’s broader goal of creating a robust aviation ecosystem in India. With plans to expand its fleet and strengthen its operations, the airline aims to build a skilled workforce of maintenance engineers, making the organization self-reliant while supporting its ambitious transformation journey.

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To bring this vision to life, air india has partnered with Bengaluru Airport City Limited (BACL), a subsidiary of Bangalore International Airport Limited (BIAL). Together, they will develop a state-of-the-art facility spanning 86,000 square feet at Bengaluru Airport City.

This purpose-built campus will feature modern classrooms, well-equipped laboratories, and qualified trainers to deliver world-class education and training. The institute is expected to become operational by mid-2026.

The BMTO will be located close to Air India’s new 12-bay Maintenance, Repair, and Overhaul (MRO) facility, also set to open in Bengaluru by early 2026. The AME program will begin with two years of academic coursework, followed by two years of practical training at the MRO, ensuring students receive hands-on experience adhering to industry standards.

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In the meantime, Air India has introduced a Cadet AME program in collaboration with reputable institutions in Bengaluru and Hyderabad.

This ensures continuity in its commitment to developing skilled aircraft maintenance engineers while the BMTO facility is under construction. The program also allows students to pursue a bachelor’s degree through university partnerships, enhancing their career and academic opportunities.

With this initiative, air india plane aims to address the growing demand for skilled professionals in aircraft maintenance and engineering, air india new planes contributing to the development of India’s aviation sector and creating specialized career paths for aspiring engineers.

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