Airlines

Airline Loses Passenger’s ₹45,000 Worth of Belongings, Offers Minimal ₹2,450 Compensation

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Traveling by air can be an efficient way to get from one place to another, but the experience can quickly turn sour when issues like flight delays or lost luggage arise.

For Monik Sharma, a passenger from Assam, the nightmare of air travel became a reality when he lost his checked-in luggage on an IndiGo flight from Kolkata to Guwahati. What was supposed to be a routine flight turned into a frustrating ordeal when his bag, reportedly containing items worth ₹45,000, never made it to its destination.

The luggage was lost about a month ago, coinciding with a significant outage involving CrowdStrike, a cybersecurity firm. Despite repeated attempts to recover the missing bag, the airline offered Sharma a mere ₹2,450 as compensation—an amount that barely covered the cost of the bag itself, let alone the valuable contents inside. indigo seat map

This offer left Sharma and his friend, who shared the incident on social media, feeling insulted and outraged. The incident was highlighted on social media, where Sharma’s friend posted about the ordeal, questioning how a bag could simply vanish mid-flight.

Every day you learn how the system can mess you up in a new way. @IndiGo6E lost my friend's @nik1220's baggage on a domestic flight (Kolkata-Guwahati).

The bag had stuff worth 45k in it along with important papers like Driving License, PAN, Aadhar, etc.

It was checked in at… pic.twitter.com/L54ZUtOpHr
— Ravi Handa (@ravihanda) August 24, 2024

“Was the plane leaking bags?” he quipped, expressing disbelief and frustration. The friend further pointed out that the airline’s compensation policy, which limits liability to ₹350 per kilogram of lost baggage, only added insult to injury.

The social media post quickly garnered attention, with many users commenting on the unfairness of the situation. Some users advised travelers to avoid placing valuables in checked luggage, while others criticized the broader industry practices, suggesting that such incidents are a ploy to promote travel insurance.

In response to the viral post, indigo social media team contacted Sharma’s friend, assuring him that the matter would be further investigated. While the outcome of this investigation and the current status of the missing luggage remain unclear, the incident has sparked widespread discussion about passenger rights and airline accountability.

Airlines

These 6 Airlines Are Giving You Free Wi-Fi on Your 2025 Flights

In a world where staying connected is more important than ever, airlines are stepping up their game by offering passengers free Wi-Fi during their flights.

Gone are the days of paying exorbitant fees to check your emails or scroll through social media at 30,000 feet. Staying connected during a flight is becoming easier than ever, and in 2025, wireless password wifi airport and several airlines are taking it a step further by offering free Wi-Fi for their passengers.

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Here’s a look at six airlines that are leading the way in offering free high-speed internet for everyone on board.

1.Air France
Starting in the summer of 2025, Air France is teaming up with Starlink to offer ultra-fast Wi-Fi on all its flights. The service promises a “ground-like” internet experience and will be available free of charge for passengers in all cabin classes. To access the Wi-Fi, passengers can log in using their Flying Blue loyalty program accounts.
2.Hawaiian Airlines
Hawaiian Airlines made history as the first U.S. airline to partner with Starlink back in 2022. By September 2024, the airline successfully installed the high-speed Wi-Fi on all of its Airbus aircraft. With this partnership, airport wifi passwords passengers can enjoy reliable internet throughout their flight.
3.JetBlue
JetBlue has been a pioneer in offering free Wi-Fi to its passengers. The Boston-based airline was the first major carrier to provide free Wi-Fi for all its customers, regardless of cabin class. The service is powered by ViaSat, ensuring that JetBlue passengers stay connected even in the sky.
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4.Delta Air Lines
Delta is rolling out fast, free Wi-Fi across its fleet, thanks to a partnership with T-Mobile. As of 2025, SkyMiles® Members on most domestic flights can enjoy free Wi-Fi. The airline is also working to extend this service to its international and regional routes, ensuring more passengers can stay connected.
5.Air New Zealand
Air New Zealand is one of the first international airlines to offer free Wi-Fi, thanks to its partnership with Starlink. The airline has already rolled out free Wi-Fi on many of its flights, allowing passengers to enjoy seamless internet access while traveling to and from New Zealand.
6.China Eastern Airlines
China Eastern Airlines offers free Wi-Fi on select flights to and from major U.S. cities, including San Francisco and Chicago. American passengers flying on these routes can stay connected with no extra cost during their journey.