Southwest Airlines CEO Bob Jordan Issues Update

Southwest Airlines CEO Bob Jordan Issues Update

Here's why this giant puzzle is taking us several days to solve.

Here's why this giant puzzle is taking us several days to solve.

Southwest is the largest carrier in country, not only because of our value

Southwest is the largest carrier in country, not only because of our value

but because we build our flight schedule around communities,

but because we build our flight schedule around communities,

So, we're the largest airline in 23 of the top 25 travel markets in the U.S.

So, we're the largest airline in 23 of the top 25 travel markets in the U.S.

Cities where large numbers of scheduled flights froze as record bitter cold

Cities where large numbers of scheduled flights froze as record bitter cold

With large fleet of airplanes &flight crews out of position in dozens of locations.

With large fleet of airplanes &flight crews out of position in dozens of locations.

we reached a decision point to significantly reduce our flying to catch up.

we reached a decision point to significantly reduce our flying to catch up.

 tools we use to recover from disruption serve us well, 99 percent of the time;

 tools we use to recover from disruption serve us well, 99 percent of the time;

I'm apologizing to them daily and they'll be hearing more about our specific plans

I'm apologizing to them daily and they'll be hearing more about our specific plans

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