IndiGo clarifies its new policy for web check-in

IndiGo clarifies its new policy for web check-in

IndiGo stated on Saturday that online check-in is "not mandatory"

IndiGo stated on Saturday that online check-in is "not mandatory"

in response to an increase in complaints from travelers

in response to an increase in complaints from travelers

For a "hassle-free" travel experience, the Indian airline advised

For a "hassle-free" travel experience, the Indian airline advised

customers to check in online ahead of time.

customers to check in online ahead of time.

In order to discuss these complaints, the Centre has also scheduled

In order to discuss these complaints, the Centre has also scheduled

a meeting for November 8 with senior representatives

a meeting for November 8 with senior representatives

About half of the complaints are related to refunds

About half of the complaints are related to refunds

showing every seat as paid despite free web check-in

showing every seat as paid despite free web check-in

All services must be reasonable and beneficial

All services must be reasonable and beneficial

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