Air India deploys the first AIAgent. What types of customer queries does

world's first airline to deploy a cutting-edge Generative AI

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This innovative virtual agent is powered by the Azure

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Maharaja' has successfully responded to over 500,000 customer queries

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currently handles more than 6,000 queries daily

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In four languages, including Hindi, English, French, and German.

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Encompassing 1,300 different areas, such as flight status,

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baggage allowances, packing guidelines, check-in procedures, frequent flyer rewards

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Impressively, over 80% of the daily queries are resolved in a matter of seconds

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Air India has incorporated several patent-pending innovations,

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Air India deploys the first AIAgent. What types of customer queries does

Air India deploys the first AIAgent. What types of customer queries does

world's first airline to deploy a cutting-edge Generative AI

world's first airline to deploy a cutting-edge Generative AI

This innovative virtual agent is powered by the Azure

This innovative virtual agent is powered by the Azure

Maharaja' has successfully responded to over 500,000 customer queries

Maharaja' has successfully responded to over 500,000 customer queries

currently handles more than 6,000 queries daily

currently handles more than 6,000 queries daily

In four languages, including Hindi, English, French, and German.

In four languages, including Hindi, English, French, and German.

Encompassing 1,300 different areas, such as flight status,

Encompassing 1,300 different areas, such as flight status,

baggage allowances, packing guidelines, check-in procedures, frequent flyer rewards

baggage allowances, packing guidelines, check-in procedures, frequent flyer rewards

Impressively, over 80% of the daily queries are resolved in a matter of seconds

Impressively, over 80% of the daily queries are resolved in a matter of seconds

Air India has incorporated several patent-pending innovations,

Air India has incorporated several patent-pending innovations,

Read more Full Details

Read more Full Details