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Top 6 Best Robots at Airport 2018 -19 | Spencer | Pepper | LG’s Robot | Humanoid Robot |
Jetline Marvel/2-3/2018- Here we are Introducing some of the special Airport employees who recently started taking training in Various airport. They also have own name like Leo , Spencer , Pepper etc. They are good in making interaction with human , can able to speak multiple languages and also they help you to reach the Terminal Gate by assisting.
Humanoid Robots are the best solution for crowded airport. In future partially replace the Humans in Airport . some robots like KLM Spencer is even walk with customer till gate. and LG humanoid robot can capable to speak 6 different languages is’t cool and also clean the floor by singing. Even it Greets you in your own language. so many features with smart robots. Next time when you visit these airport make sure to say ‘Hello’ to these little employees.
Okey ..! Let’s explore 6 best Robots at Airport
1. Pepper Robot at Munich Airport , Germany
Lufthansa and Munich Airport have started testing of a humanoid robot in Terminal 2 of the airport. The robot, given the name “Josie Pepper,” is there to provide information and answer questions for passengers in Terminal 2.
She is 120 centimeters tall, with sparkling, round eyes and a pleasant voice: Starting today, “Josie Pepper” the robot will be answering questions for passengers in Terminal 2. Whether they need directions to their gate or want to stop at a certain restaurant or shop – Josie Pepper will look them in the eyes and give them a prompt answer.
With the rollout of Josie Pepper, Munich Airport and Lufthansa are breaking new ground: It is the first-ever test of a humanoid robot equipped with artificial intelligence at a German airport. For the next few weeks, Josie Pepper will welcome travelers to the non-public area of Terminal 2, which is jointly operated by Munich Airport and Lufthansa. In her initial deployment, Josie Pepper, who speaks English, will await passengers at the top of the ramp leading to the shuttle connecting the main terminal to the satellite building. This test phase will be used to show whether Josie Pepper is accepted by passengers.
2. Spencer KLM Humanoid Robot , Amsterdam Airport Schiphol
After two years of construction, programming and testing, KLM Royal Dutch Airlines will begin testing its robot “Spencer” at Schiphol on Monday, 30 November. Every day, travellers miss their connecting flights for all sorts of reasons, including delays, restricted transfer times, losing their way, and language barriers. KLM intends to use the robot to help transfer passengers find their way from one gate to another as quickly and efficiently as possible at the busy airport.
This project, supported by the European Commission, goes well beyond they capabilities of the current generation of robots. Ultimately, Spencer should be able to recognise groups, take group behaviour into account and recognise emotions. In addition, Spencer will also proactively respond to unexpected situations.
3,4. LG’s friendly robots at Seoul airport
There are two robots that are in service: an Airport Guide Robot and an Airport Cleaning Robot. The Airport Guide Robot is in place to interact with passengers. It can understand four languages — Korean, English, Chinese and Japanese — thanks to LG’s voice recognition software. It can tell you where a restaurant is located or escort late passengers straight to their gate with a quick boarding pass scan.
The Cleaning Robot is in place to make sure the airport stays tidy by monitoring the areas that need the most frequent cleaning — so in other words, you’ll probably see this little guy in the bathroom the next time you’re there.
5. Leo, SITA’s baggage robot, Geneva Airport
Leo, a fully autonomous, self-propelling baggage robot has the capacity to check in, print bag tags and transport up to two suitcases with a maximum weight of 32kg. It also has an obstacle avoidance capability and can navigate in a high-traffic environment such as an airport.
Leo recently took part in a trial at Geneva Airport where several passengers used the robot to check-in their bags.
Air New Zealand humanoid robot at Sydney Airport.
Chip the CANdroid robot was introduced to the busy airport on Aug 21,2017 , changing the way people travel.The white and black humanoid robot with two eyes, two arms and a touch screen computer screen chest, can interact with passengers and help Air New Zealand customers with their check ins at the gate before boarding.
Passengers are able to show their boarding passes to the robot’s eyes, which then scans all the information before the robot later waves goodbye to the passenger.
Source courtesy : KLM , Lufthansa , Muncih Airport , Seoul Airport, Amsterdam Airport , Spencer , Pepper , Leo by SITA
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Airlines
US DOT says Airlines must now pay automatic refunds for cancelled flights
The U.S. Department of Transportation (DOT) has released a final regulation requiring airlines to quickly reimburse passengers with automatic cash refunds when owed, according to a statement made by the Biden-Harris Administration.
Under the new regulation, passengers will find it easier to get refunds when airlines dramatically alter or cancel flights, cause severe delays for checked baggage, or don’t supply the additional services they paid for.
According to a statement from the Biden-Harris Administration, the U.S. Department of Transportation (DOT) has published a final rule mandating airlines to promptly compensate customers with automatic cash refunds when they are eligible. The new rule would make it simpler for customers to receive refunds from airlines in cases when they drastically change or cancel flights, cause significant delays for checked luggage, or fail to provide the extra services they charged for.
Under the latest rule from the USDOT, passengers are guaranteed refunds in several scenarios:
- Canceled or Significantly Changed Flights: Passengers are entitled to refunds if their flight is canceled or significantly altered, including changes in departure or arrival times exceeding 3 hours domestically or 6 hours internationally, departures or arrivals from different airports, increased connections, downgrades in service class, or changes less accommodating to passengers with disabilities.
- Delayed Baggage Return: Passengers filing mishandled baggage reports can claim a refund for checked bag fees if their luggage is not returned within specific timeframes after flight arrival.
- Unprovided Extra Services: If airlines fail to deliver paid extra services like Wi-Fi, seat selection, or inflight entertainment, passengers can request refunds for those fees.
The final rule streamlines the refund process, ensuring it is:
- Automatic: Refunds are issued automatically without requiring passengers to request them.
- Prompt: Airlines must refund credit card purchases within seven business days and other payment methods within 20 calendar days.
- In Original Form of Payment: Refunds are provided in the original payment method used for purchase.
- Full Amount: Passengers receive full refunds minus the value of any portion of transportation already used, including government and airline fees.
Suggest banning family seating junk fees and ensuring that parents can travel with their kids at no additional cost. No airline promised to ensure fee-free family seating prior to efforts from President Biden and Secretary Buttigieg last year. Family seating is now guaranteed free of charge on four airlines, and the Department is working on a plan to eliminate family seating junk fees.
Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.
Middle East
British Airways Resumes Daily Flights to Abu Dhabi, After 4-Year hiatus
British Airways made its way back to Abu Dhabi, landing at Zayed International Airport. Following a four-year break in service, both crew and passengers were greeted with enthusiasm.
In the summer of 2024, British Airways plans to launch a daily route, utilising a Boeing 787-9, from London Heathrow to Abu Dhabi. The new route enhances ties between the UAE and the UK and expands vast worldwide network, catering to passengers who may be visiting friends and family or travelling for business.
Arriving in Abu Dhabi at 08.30+1, flight BA073 to Abu Dhabi leaves London Heathrow at 22.25. Departing at 10.10 and landing at London Heathrow at 15.20 is the inbound flight (BA072).
The chief executive officer and managing director of Abu Dhabi Airports, Elena Sorlini, stated: “We are delighted to welcome British Airways to Zayed International Airport. Their daily schedule is expected to improve connectivity and stimulate travel and business.” Visitors may experience the dynamic capital of the United Arab Emirates like never before at our brand-new, award-winning, state-of-the-art terminal, where they will be welcomed with the best kind of Emirati hospitality.”
Flight schedule:
London Heathrow (LHR) to Zayed International (AUH)All times are local | ||||||
Season | Flight number | Departing LHR | Arriving AUH | Flight number | Departing AUH | Arriving LHR |
Summer ‘24 | BA73 | 22:25 | 08:30+1 | BA72 | 10:10 | 15:20 |
Winter ‘24 | BA73 | 22:25 | 09:30+1 | BA72 | 11:10 | 15:20 |
Airlines
EU Bans Turkish-based Southwind Airlines due to links with Russia
In a significant move reflecting the ongoing geopolitical tensions, the European Union (EU) has taken measures to prohibit Turkey’s Southwind Airlines from utilizing its airspace.
The decision, stemming from alleged connections with Russia, underscores the broader repercussions of Russia’s actions in Ukraine and the subsequent international sanctions imposed.
The ban, enforced on March 29, disrupts Southwind Airlines’ operations, initially leading to the cancellation of flights. The Finnish transport authority Traficom, headed by Jarkko Saarimäki, has been instrumental in elucidating the rationale behind the EU’s decision. Saarimäki’s assessment highlights a concerning lack of substantial ownership and effective control held by Turkish entities within Southwind Airlines.
Established in 2022 in Antalya, Turkey, Southwind Airlines had primarily focused on flights originating from Russia. However, scrutiny into its ownership structure has revealed apparent links to Russian stakeholders, prompting concerns over its allegiance and operational control. Saarimäki’s assertion of Russian influence over the airline’s affairs underscores the broader geopolitical implications of such connections.
The EU’s ban extends beyond merely restricting Southwind Airlines’ access to its airspace; it also encompasses prohibitions on takeoffs, landings, and overflights within EU territory. Consequently, the airline faces operational hurdles, impacting its routes not only to Finnish destinations like Helsinki but also to prominent German cities and potentially planned routes such as Zurich.
This development aligns with the stance adopted by other Western nations, including the United States, the United Kingdom, and Canada, which have implemented similar bans on Russian airlines. Such coordinated actions underscore the global resolve to hold Russia accountable for its aggressive actions in Ukraine and to mitigate potential security risks posed by entities with alleged ties to Russian interests.