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The Best and Worst Airlines and Airports of 2019

World class airline awards 2022 by Apex

Today AirHelp, the world’s largest organization for air passenger rights, is announcing the results of its annual AirHelp Score which rates global airlines and airports. First launched in 2015, AirHelp Score is the most comprehensive data-based evaluation of airlines and airports, rating them on service quality, on-time performance, claim processing and food and shops – taking into account flight and after-flight services.

To create this ranking, AirHelp has used top data sources, including its database of flight statistics, which is one of the largest and most comprehensive in the world, tens of thousands of customer opinions and its own experience in helping 10 million passengers around the world process compensation following flight disruption.

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THE BEST AND WORST AIRLINES 2019

Best 

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1. Qatar Airways

2. American Airlines

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3. Aeromexico

4. SAS Scandinavian Airlines

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5. Qantas

6. LATAM Airlines

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7. WestJet

8. Luxair

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9. Austrian Airlines

10. Emirates

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Worst airlines for 2019

63. Adria Airways

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64. Aerolineas Argentinas

65. Transavia

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66. Laudamotion

67. Norwegian

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68. Ryanair

69. Korean Air

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70. Kuwait Airways

71. EasyJet

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72. Thomas Cook

It ranked 72 airlines and 132 airports from 40,000 reviews based on on-time performance and quality of service, as well as food and drink options and how easy it is to claim a refund.

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BEST AND WORST AIRPORTS FOR 2019

Best 

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1. Hamad International Airport, Qatar

2. Tokyo International Airport, Japan

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3. Athens International , Greece

4. Afonso Pena International Airport, Brazil

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5. Gdańsk Lech Wałęsa Airport, Poland

6. Moscow Sheremetyevo International, Russia

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7. Singapore Changi Airport,

8. Hyderabad Rajiv Gandhi International, India

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9. Tenerife North Airport, Spain

10. Campinas International , Brazil

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Worst airports

123. London Gatwick Airport, UK

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124. Billy Bishop Toronto City Airport, Canada

125. Porto Airport, Portugal

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126. Paris Orly Airport, France

127. Manchester Airport, UK

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128. Malta International Airport, Malta

129. Henri Coandă International Airport, Bucharest, Romania

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130. Eindhoven Airport, Netherlands

131. Kuwait International Airport, Kuwait

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132. Lisbon Portela Airport, Portugal

How the airlines and airports are rated

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The 2019 AirHelp Score marks the company’s eighth report since it began evaluations in 2015. AirHelp developed this report to combine expert knowledge and industry expertise to give air passengers better predictions for what their experiences will look like at different airports, how the airlines will treat them under normal circumstances, and what to expect if their flight gets delayed, canceled or overbooked. To determine the airline rankings, AirHelp rates airlines equally on three areas, including claims processing, on-time performance, and quality of service. Airports’ scores are determined by on-time performance, which accounts for 60% of the score, and then quality of service, which is 20% of the score, and food and shopping options which makes up the remaining 20% of the score. To view AirHelp Score in full, please visit AirHelp.com/AirHelpScore.

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Airport

From Dulles to Trump: Washington Airport Renaming Sparks Attention

From Dulles to Trump: Washington Airport Renaming Sparks Attention

House Republicans have recently introduced a bill in Congress that seeks to rename Washington Dulles International Airport, situated in Sterling, Virginia, near the nation’s capital, to “Donald J. Trump International Airport.”

The proposed renaming aims to honor former President Donald J. Trump, with supporters of the bill citing his leadership as a pinnacle of national greatness. They envision the new name as a symbol of freedom, prosperity, and strength, echoing sentiments shared by millions of domestic and international travelers who would pass through the airport.

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Currently, Washington Dulles International Airport is named after the late Secretary of State John Foster Dulles, a dedication that dates back to 1984. Before that, it was dedicated by President John F. Kennedy in 1962.

Despite the introduction of the bill, its prospects for passage appear dim due to the Democrat-controlled Senate and the narrow Republican majority in the House of Representatives. The bill’s sponsor, Rep. Guy Reschenthaler, along with six cosponsors, acknowledges the uphill battle, recognizing the challenges posed by the political landscape.

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Notably, this proposal wouldn’t mark the first time an airport in the D.C. area has been named after a Republican president, with the Ronald Reagan Washington National Airport already established in Arlington, Virginia.

While some Republicans champion the renaming initiative, there is considerable opposition, particularly among Democrats. Democratic Rep. Representing part of northern Virginia encompassing Dulles, strongly opposes the idea, pointing to legal issues surrounding Trump and suggesting alternative honors.

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The bill, if passed, would mandate that all official references to the airport in laws, regulations, documents, and records be changed to Donald J. Trump International Airport. However, with the current political climate, the chances of the bill progressing through Congress and becoming law remain slim.

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IndiGo Eyes Widebody Jets, Ramping Up Air India Competition

Malaysia Airlines And IndiGo Sign MoU To Boost Tourism

IndiGo, Asia’s largest budget carrier, is edging closer to a significant strategic move as it explores the purchase of widebody aircraft, according to Bloomberg.

This potential decision not only signifies the airline’s ambition to expand its international reach but also sets the stage for heightened competition with established players like Air India Ltd.

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While IndiGo is still in the process of evaluating various options, insiders suggest that an order for approximately 30 Airbus SE A350s is emerging as the frontrunner. However, these sources, preferring anonymity due to the sensitive nature of the information, stress that the airline has yet to make a final announcement. They caution that factors such as timing and the final number of planes could still influence IndiGo’s decision.

indigo airlines booking contemplation of acquiring widebody jets is not a spontaneous move. The airline has long pondered the idea of venturing into long-haul services to cater to the increasing demand from affluent Indian travelers seeking destinations like the UK and Europe.

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IndiGo’s already substantial relationship with Airbus, underscored by a monumental order for 500 A320neo family aircraft last year, further underscores its position as a major player in the aviation industry. With a backlog of around 1,000 aircraft, indigo manage booking
stands poised to make a strategic leap forward in its operational scope.

Recently, Under the terms of its extended codeshare arrangement with Qantas Airways, the national airline of Australia, IndiGo, the preferred carrier of India, has announced the addition of 11 new routes, effective March 31, 2024.

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Customers of indigo flight can now travel across popular tourist destinations with ticket sales beginning on March 12, 2024. indigo flight booking Australia’s major cities, including Adelaide, Brisbane, Canberra, Gold Coast, Perth, Sydney, and Melbourne.

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Gateway to UAE: Visa-On-Arrival Now Access for 87 Countries

Gateway to UAE: Visa-On-Arrival Now Access for 87 Countries

The Ministry of Foreign Affairs of the United Arab Emirates has announced an amendment to its visa exemption policy, which is a significant step towards improving tourism and making travel easier.

Now, residents of 87 nations will be able to visit the United Arab Emirates without having to worry about securing a pre-entry visa.

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The visa process has been made more open and accessible, even though nationals of 110 countries still need one to enter the UAE. The UAE Ministry of Foreign Affairs’ official website makes it simple for interested parties to see the list of exempt countries and visa requirements.

For citizens of the Gulf Cooperation Council (GCC) countries, the entry process is even smoother, as no visa or sponsorship is required. Simply presenting a GCC state passport or identity card upon arrival at UAE ports of entry is sufficient for entry.

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Notably, visas on arrival are available to Indian individuals with passports, US visit visas or green cards, and UK or EU residency permits good for at least six months. Travellers from these areas will have flexibility because they can stay for an additional 14 days after their initial 14-day stay.

The list of countries now eligible for visa-on-arrival privileges encompasses a diverse array of nations, including Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Fiji, Finland, France, Georgia, Germany.

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Hungary, Hong Kong Special Administrative Region of China, Iceland, Israel, Italy, Japan, Kazakhstan, Kiribati, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mauritius, Mexico, Monaco, Montenegro, Nauru, New Zealand, Norway, Oman, Paraguay, Peru, Poland, Portugal, Qatar, Republic of Ireland, Romania, Russia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Korea, Spain, Sweden, Switzerland, The Bahamas, The Netherlands, UK, Ukraine, Uruguay, US, Vatican, Hellenic, Bosnia, and Kosovo.

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