Airlines

Japan Airlines Inflight Compensation Voucher For Defective Seat

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One of the passengers recently had a frustrating experience, with Japan Airlines during a Business Class flight from Seattle to Tokyo and then on to Bangkok. The issue that he was encountered that his seat wouldn’t automatically adjust to the sleeping position, requiring manual adjustments each time and he wanted to rest.

While such mechanical problems are not uncommon, they can still be quite bothersome, especially when flying in the newer generations of seats with more integrated features. However, the airline staff was responsive and promptly addressed the issue by manually adjusting his seat whenever he needed to sleep.

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To his surprise, towards the end of the flight, the purser handed him a certificate that allowed him to choose from a range of compensation options. Since he is not an active collector of Japan Airlines miles, opting for mileage compensation he said didn’t make much sense to me. It would have required him to supplement his balance with Marriott points to reach the desired mileage level.

Similarly, JAL Vouchers didn’t appeal to him, so he ultimately decided to go with the Visa gift card option. He received a letter containing the gift card within 10 business days at his address in Thailand. The card is a VANILLA Visa Gift Card, which can also be obtained at Japanese convenience stores. However, it should be noted that this card requires swiping and doesn’t have a chip or tap function.

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Interestingly, the compensation letter did not mention the specific amount of compensation. To find out the current balance, He had to sign into the website and enter the card details. The balance displayed on the website showed 20,000 Yen, which is generous compensation that he can use towards his next Japan trip.

To ensure that the gift card was functioning properly, he tested it at a supermarket self-checkout in Bangkok, and it worked without any issues. Overall, he was satisfied with the compensation provided by Japan Airlines and wanted to share his experience.

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Airlines

British Airways Unveils Its Brand-New First Class Cabin for the Airbus A380

British Airways has introduced its brand-new First Class seat, blending sleek design with expert British craftsmanship. Reflecting modern British luxury travel, this new cabin is part of the airline’s Airbus A380 retrofit plans, set to take flight in mid-2026.

The updated First Class cabin has been crafted to feel like a modern luxury hotel in the sky, complete with cozy touches and thoughtful British details.

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Designed by top experts from across Great Britain and Ireland—including London, Glasgow, West Yorkshire, Kilkeel, and Dublin—the seat reflects the best of British design and quality.

Features and Comforts
The new First Class seat is ultra-wide at 36.5 inches, with a bed length of 79 inches for ultimate comfort. It includes:

A multi-purpose ottoman and stowable table.
A 32-inch 4K TV screen.
Adjustable mood lighting with modes like “relax,” “dine,” and “cinema.”
A cocooned 60-inch curved wall for privacy while maintaining a spacious feel.

Passengers traveling together can enjoy a shared experience with a sliding divider that creates a lounge-like space. The stowable tables also allow for “buddy dining,” where two people can dine together.

The cabin’s flowing curves, inspired by the iconic Concorde wings, create a welcoming and stylish environment. Additionally, passengers can now wheel their luggage directly into their personal storage space, making settling in easier.

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British Airways carefully considered customer feedback when designing this cabin. The seat includes practical storage and features like a fully rectangular bed for home-like comfort. Every detail, from usability to elegance, has been designed to enhance the travel experience.

British Airways is proud to be the only UK-based European airline offering a First Class product across the Atlantic. british airways premium economy and First Class travelers enjoy exclusive perks such as stylish seats, access to luxury lounges, fast-track security, and the First Wing at Heathrow. The airline ensures a premium experience from booking to landing.

This cabin upgrade is part of British Airways’ £7 billion investment in improving customer experiences. The airline has already introduced over 120 initiatives, including new short-haul seats, free onboard Wi-Fi messaging, and refreshed lounges worldwide.