Airlines

IndiGo onboards Juspay as its official payment partner

The top airline in India, IndiGo, has chosen Juspay as a formal payment partner. Through this collaboration, IndiGo is able to provide its customers with a simple and secure payment process for all domestic and international airline tickets in 26 different currencies.

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IndiGo makes the commitment to provide hassle-free client experiences at all points of contact, including in-flight, ground services, and digital platforms like their website and mobile app. They recognised payments as a crucial component to further enhance the client experience in their goal of continual development. Customers of IndiGo will be able to easily finish their bookings through the new payment orchestrator, which will offer a seamless payment experience that is easier, quicker, and more secure.

As a customer-focused airline, we are dedicated to giving our customers the greatest experience possible at every touchpoint. We are thrilled to work with Juspay to improve the booking experience for our consumers and provide them with a variety of safe and practical payment methods, said Mr. Neetan Chopra, Chief Digital & Information Officer, IndiGo. “We will be able to offer our customers a seamless and trouble-free payment experience thanks to Juspay’s expertise in the Indian payments ecosystem and cutting-edge technology.”

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IndiGo now has a fully native experience and a smooth interface with their current payment gateways through Juspay’s Express Checkout offering. Juspay’s intelligent routing setup ensures that consumers always have access to a functional payment gateway for quick transaction processing. The team at IndiGo is able to manage payment operations, such as adding numerous payment gateways, handling transaction routing rules, and managing refunds and reconciliations, with ease via Juspay’s analytics engine, which also collects and presents a thorough view of payment performance through an intuitive dashboard.

Airlines

Air India to Launch aircraft maintenance training institute in Bengaluru

Air India, one of India’s leading global airlines, is set to establish a Basic Maintenance Training Organization (BMTO) in Bengaluru.

This institute will offer a comprehensive Aircraft Maintenance Engineering (AME) program certified by the Directorate General of Civil Aviation (DGCA). The program will follow an integrated 2+2 year structure, combining classroom learning with practical, hands-on training.

This initiative is part of Air India’s broader goal of creating a robust aviation ecosystem in India. With plans to expand its fleet and strengthen its operations, the airline aims to build a skilled workforce of maintenance engineers, making the organization self-reliant while supporting its ambitious transformation journey.

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To bring this vision to life, air india has partnered with Bengaluru Airport City Limited (BACL), a subsidiary of Bangalore International Airport Limited (BIAL). Together, they will develop a state-of-the-art facility spanning 86,000 square feet at Bengaluru Airport City.

This purpose-built campus will feature modern classrooms, well-equipped laboratories, and qualified trainers to deliver world-class education and training. The institute is expected to become operational by mid-2026.

The BMTO will be located close to Air India’s new 12-bay Maintenance, Repair, and Overhaul (MRO) facility, also set to open in Bengaluru by early 2026. The AME program will begin with two years of academic coursework, followed by two years of practical training at the MRO, ensuring students receive hands-on experience adhering to industry standards.

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In the meantime, Air India has introduced a Cadet AME program in collaboration with reputable institutions in Bengaluru and Hyderabad.

This ensures continuity in its commitment to developing skilled aircraft maintenance engineers while the BMTO facility is under construction. The program also allows students to pursue a bachelor’s degree through university partnerships, enhancing their career and academic opportunities.

With this initiative, air india plane aims to address the growing demand for skilled professionals in aircraft maintenance and engineering, air india new planes contributing to the development of India’s aviation sector and creating specialized career paths for aspiring engineers.