Connect with us

Airlines

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

Emirates investing more than US$ 2 billion to improve the in-flight passenger experience. This includes a massive programme to retrofit more than 120 aircraft with the newest interiors

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

Emirates, which takes pride in its brand promise to “Fly Better,” is investing more than US$ 2 billion to improve the in-flight passenger experience. This includes a massive programme to retrofit more than 120 aircraft with the newest interiors and a variety of other service improvements starting in all cabins in 2022.

New Inspirations, New Menus: An award-winning team of chefs, a world-class catering team and a wide variety of suppliers have been assembled to design and deliver the best fine dining experience in the sky. New menus will be served on select Emirates routes in First Class, featuring dishes such as pan-fried salmon trout with moqueca sauce and creole rice, roasted duck breast with orange thyme jus, steamed broccolini and fondant potatoes. New menus will also be introduced to Business and Economy on the 1st of September.

Advertisement

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

Purposefully Vegan Choices: Emirates’ new vegan menu is carefully curated to cater to the growing numbers of customers pursuing this thoughtful lifestyle. Vegans, or anyone interested in a delicious and healthy plant-based meal, will enjoy handcrafted gourmet dishes such as pan-roasted king oyster mushrooms, flavorsome jackfruit biryani, and sliced kohlrabi garnished with burnt orange. Desserts are a decadent affair with choices of chocolate truffle cake with hazelnut, pistachio, and gold leaf, or green grape tart adorned with candied rose petals, and vanilla custard, and berry compote glistening with yuzu pearls.

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

The Champagne and Caviar Experience: Emirates’ First Class experience, always a benchmark for service excellence, has been upped a notch in 2022. Customers can now savour unlimited portions of Persian caviar as part of the ‘dine on demand’ service, with an exquisite pairing of the world-renowned Dom Perignon vintage champagne. Emirates is the only airline with an exclusive agreement to offer the luxury brand on-board.

Advertisement

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

Cinema in the Sky: First Class customers can create a memorable movie moment on-board by ordering cinema snacks as they enjoy the 5,000 channels on Emirates’ ice inflight entertainment system. The cinema snack menu includes moreish classics such as lobster rolls, juicy sliders, edamame, and salted popcorn, and can be ordered on demand. All passengers can also curate their own ice experience before their flight, simply by browsing and pre-selecting movies or TV shows on the Emirates app, which can then be synced to ice the moment they board, maximising the seamless travel experience.

Emirates invests over US$ 2 billion to take its on-board customer experience to new heights

Farm to Fork – Sustainable Supply Chain: Emirates’ customers departing on flights from Dubai can begin crunching on fresh greens harvested from Bustanica, the world’s largest vertical farm and newly-opened US$40 million joint venture investment through Emirates Flight Catering. Emirates is continuing to invest in sustainable operations and supply chains, seeking local food suppliers and farms wherever possible to serve the freshest produce on board.

Advertisement

Specialised Hospitality Training for Cabin Crew: Emirates has partnered with Ecole hôtelière de Lausanne, one of the world’s top hospitality management schools, to craft the Emirates Hospitality strategy and encourage inspiring customer experiences. Emirates Cabin Crew have already begun engaging in intensive training programmed focused on delivering the four service pillars: Excellence, Attentiveness, Innovation and Passion.

Upgraded Cabin Interiors in all Classes: The most significant investment is an extensive and record-breaking refurbishment of the aircraft fleet interiors, where cabins will be retrofitted with new or reupholstered seats, new panelling, flooring and other cabin features. Benefitting all Emirates passengers, every cabin class will be refreshed and new Premium Economy cabins installed.

Advertisement

He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Airlines

The Nine Freedoms of the Air – Jetline Marvel

The Nine Freedoms of the Air - Jetline Marvel

Most of us travel from one city to another city via road we need to get permission to that specific city if it is in another country like a visa or Road access permission to use its property for revenue purposes to carry passengers and Cargo. Similarly, In the airline Industry, it is also important that the Company have permission to fly and access that country whether it’s for stoppage flying above them, or Operating the passengers within that country This is called Freedom of the Air.

Some countries together they agree with certain conditions to access their Aerospace for to access for the airline to travel above their nation. If the bilateral is done for Their own countries’ airlines or other countries’ airlines. In this chapter, we understand how this thing is carried out. What all the condition has to look into that.  

Advertisement

The Freedoms of the Air are international commercial aviation agreements (traffic rights) that grant a country’s airline(s) the privilege to enter and land in another country’s airspace. They were formulated in 1944 at an international gathering held in Chicago (known as the Chicago Convention) to establish uniformity in world air commerce. There are generally considered to be nine freedoms of the air.

Most nations of the world exchange first and second freedoms through the International Air Services Transit Agreement. The other freedoms,chase freedom airline miles when available, are usually established between countries in bilateral or multilateral air services agreements. The third and fourth freedoms are always granted together. The eighth and ninth freedoms (cabotage) have been exchanged only in limited instances

Advertisement

First Freedom:

The basic permission granted to an airline from one country (A) to fly through the airspace of another country (B)

Advertisement
The Nine Freedoms of the Air - Jetline Marvel

Second Freedom:

The permission for a commercial airplane from country (A) to land and refuel (often called a technical stop) in another country (B).

The Nine Freedoms of the Air - Jetline Marvel

Third Freedom :

The privilege for an airline to transport paying (Revenue) passengers from its home country (A) to another country (B).

The Nine Freedoms of the Air - Jetline Marvel

Fourth Freedom

The rights for an airline to transport paying (Revenue )passengers from another country (B) to the airline’s home country (A).

The Nine Freedoms of the Air - Jetline Marvel

Fifth Freedom

Fifth Freedom (also known as beyond rights): The rights for an airline to transport passengers from its home country (A) to a destination (B), then pick up and carry passengers to other international destinations (C).

The Nine Freedoms of the Air - Jetline Marvel

Sixth Freedom:

Sixth Freedom (Combination of Third & Fourth Freedoms) The right for an airline to carry passengers or cargo between two foreign countries (B and C), provided the aircraft touches down in the airline’s home country (A).

The Nine Freedoms of the Air - Jetline Marvel

Seventh Freedom:

The authorization for an airline to operate flights that start in a foreign country (B), skip its home country (A), and transport passengers to another international destination (C).

The Nine Freedoms of the Air - Jetline Marvel

Eighth Freedom Air

The rights for an airline to transport passengers from one location within a country’s territory (B) to another point within the same country on a flight originating in the airline’s home country (A). This right is commonly referred to as cabotage and is notably scarce outside of Europe.

The Nine Freedoms of the Air - Jetline Marvel

Ninth Freedom Air

The entitlement for an airline from a specific country (A) to begin a flight in a foreign country (B) and transport passengers from one location to another within that foreign country. This concept, also referred to as stand-alone cabotage, distinguishes itself from the traditional aviation definition of cabotage by not directly involving the airline’s home country.

The Nine Freedoms of the Air - Jetline Marvel
Continue Reading

Airlines

ANA and Air India Launch Codeshare Agreement for Enhanced Travel Options

ANA and Air India Launch Codeshare Agreement for Enhanced Travel Options

The national flag carrier of India, Air India, and All Nippon Airways (ANA) have signed a business deal to initiate a codeshare alliance that will link India and Japan.

Starting on May 23, customers will have more flight options with this cooperation between the two Star Alliance members. By consolidating flights from both airlines onto a single ticket, passengers will be able to go to their selected destinations more quickly. Additionally, both passengers on codeshare flights can take advantage of the premium services that Star Alliance provides to its premium members, like priority boarding and lounge access.

Advertisement

ANA will use its “NH” code on Air India flights between Narita and Delhi, and Air India will add its “AI” code to ANA’s flights between Haneda and New Delhi and Narita and Mumbai. These codes will go on sale on April 23.

Soon, the two airlines hope to add more destinations as part of their growing partnership. Through expanded chances for visitors from both nations to explore each other’s wonders, this agreement will help to strengthen the economic and commercial links between Japan and India. The airlines’ individual websites, reservation systems, and travel companies will all offer codeshare flights for sale.

Advertisement

Chief Commercial & Transformation Officer of Air India Nipun Aggarwal stated, “This codeshare agreement with All Nippon Airways marks an important step forward in connecting India and Japan.” “This partnership increases our network’s reach and provides our customers with more options for flights between the two nations as well as seamless travel experiences. We anticipate working well with ANA and looking at potential future collaboration opportunities.”

Advertisement
Continue Reading

Airlines

An A320 plane flew for 28 minutes with both pilots asleep

An A320 plane flew for 28 minutes with both pilots asleep

In a startling incident, an Airbus A320 operated by an Indonesian airline, Batik Air, flew for a harrowing 28 minutes with both pilots asleep at the controls.

The alarming event unfolded on Batik Air Flight 6723, carrying 153 passengers, en route to Soekarno–Hatta International Airport in Jakarta. The saga began when the first officer allowed the captain to take a nap, only to fatigue himself, attributing his drowsiness to caring for his one-month-old twins. As the pilots dozed off, the aircraft veered off-course, prompting concerns from air traffic control (ATC) who lost contact with the flight 90 minutes into its journey.

Advertisement

Despite the pilots being unresponsive for nearly half an hour, ATC managed to track the aircraft using radar as it covered a staggering 210 nautical miles, equivalent to the distance between New York and Washington, D.C. The captain eventually woke up, realizing the perilous situation and rousing his co-pilot.

After correcting the flight path, the captain attributed the radio silence to a “communication problem,” and the plane eventually touched down safely in Jakarta. However, the incident sparked widespread concern and investigation by Indonesia’s transport ministry.

Advertisement

A preliminary report revealed that the second-in-command had not rested adequately before the flight, shedding light on the potential dangers of pilot fatigue. While the identities of the pilots remained undisclosed, the incident underscored the critical importance of ensuring crew members are well-rested and fit for duty.

Despite the gravity of the situation, the swift actions of the awakened captain averted disaster, emphasizing the necessity for robust safety protocols and measures within the aviation industry.

Advertisement
Continue Reading
Advertisement

Advertisement

Trending