Airlines

Within 20 minutes, airport staff in Bengaluru helps a traveller in finding his lost watch.

A passenger’s lost watch gets found by Bengaluru Airport staff in just 20 minutes.

Airbus has confirmed that it will work with France, Germany, and Spain to build the Future Combat Air System (FCAS).

Since there are so many people traveling, losing something in an airport will be a nightmare. One passenger was passing through the airport in Bengaluru when, out of urgency, he misplaced his watch. Due to the dense congestion in the airport, he assumed that he would never retrieve his watch back, but a surprise was waiting for him.

In less than 20 minutes after the watch complaint, he received a notification. In this approach, the airport responded quickly to the passenger’s misplaced watch and helped them find it. He detailed the entire incident and thanked the airport workers for their hard work in his linked In post.

When Anders realized that he was missing the watch he had on his wrist, the official was already on a flight to Frankfurt. The watch held emotional significance for Anders as it was a birth present from his late grandmother.

In hopes of getting his valuable watch back, Anders wrote an email to the Airport Authority of India, the Bangalore International Airport Ltd., and the Tata Consultancy Services of the UK and Europe.

Above and beyond on the Indian scale

I had the privilege of visiting India recently for work, and it was an out-of-this-world incredible experience, rich on culture, relations, and capabilities.

What happened on the way home made the experience even more special:

When I went through security at Bengaluru Airport, I accidentally left my watch in one of the x-ray trays.

It was not just any watch, it was the watch my late grandfather gave me as a birthday present, and the watch has massive sentimental value to me.

When I noticed that the watch was missing from my arm on the plane en route from Bengaluru to Frankfurt, I immediately wrote an email about my loss to Bangalore International Airport Ltd and the Airports Authority of India, and at the same time oriented our local partner Tata Consultancy Services – UK & Europe about the situation.

I was preparing myself for the permanent departure of the watch, lost in an airport with more than 16m annual travelers, in a country with 1,4bn people. I could feel the loss creeping in under my skin.

But… then the power of India kicked in. Immediately (20 mins) after my mail was sent, the Bengaluru Airport Engagement Centre reached out, followed by a mail from Bengaluru Airport Terminal Lost & Found 14 mins later, and another one from our local partner TCS, all mobilizing to help.

At that point, I did not dare to let my hopes build.

But incredibly(!), Sunday morning @ 01:41 am, I received a mail from Bengaluru Airport Terminal Lost & Found confirming that they had recovered my watch and that it was ready for pick-up at the airport.

A representative from our local partner TCS then drove out to the airport and picked up the watch. And another representative due for returning to Denmark brought my watch back to my wrist, where it is again now.

This was a tiny needle in a huge haystack situation, and I am overwhelmed by the professionalism, effectiveness, and cooperation of Bengaluru Airport CISF and the Terminal Lost & Found team. And I am grateful to Tata Group Consultancy Services team for their local assistance and commitment to reuniting me with my watch.

This is so far above and beyond what anyone could expect, and I am so grateful for the help enabled by the collaboration and the shared desire to help, which I experienced from everybody involved.

This is also such a great practical example of professionalism and process performance scaling with scope of operations.

I send huge #kudos to the officers and teams who helped, from Bengaluru airport security CISF to Bengaluru terminal lost and found AAI and TCS.

Courtesy Linked in a story: Click

Airlines

British Airways Unveils Two Groundbreaking Weather Apps for UK Operations

In an effort to better prepare for and lessen the impact of weather on any planned flight path, British Airways will be the first airline in the UK to launch two next-generation weather applications. These apps will give pilots and the flight planning teams access to real-time weather data.

At the moment, teams rely on manually created weather reports that are created early in the day. The new apps will enable pilots and flight planning teams to make more operationally effective decisions by allowing them to evaluate the effects of weather variations in real-time and better plan and adjust flight paths.

The first app will provide pilots of the airline with convenient access to weather information from The Weather Company, providing in-depth analysis of weather conditions along flight paths both prior to takeoff and during flight.

To further enhance its capabilities, future upgrades will make use of the onboard Wi-Fi connectivity* to provide real-time in-flight weather updates. The app that will eventually work with the new technologies available to pilots to provide them with exact information on weather changes will also be accessible to the airline’s Integrated Operations Control centre, the operational hub that keeps the airline operating smoothly.

The technology, which is being implemented ahead of the busy summer season, has been built and set to precisely meet the requirements of british airways credit cards’ wide route network, offering benefits across both short- and long-haul operations. This large investment is a component of british airways amex ‘ £7 billion transformation initiative, which is still focused on expanding the airline’s use of modern technologies throughout its operations.

The airline replaced its paper-based system for engineering teams earlier this year with the new Electronic Aircraft Maintenance (eLog) system, which enables instantaneous data transfer from the aircraft to engineers in a matter of seconds. This allows for the pre-ordering of any necessary parts, speeding up the resolution of issues.

Airlines

IndiGo beats Southwest Airlines to Become world’s largest airline by market cap

India’s aviation giant, IndiGo, has soared to new heights, surpassing the renowned US-based Southwest Airlines to claim the title of the world’s third most valuable airline, as per Bloomberg data released on Wednesday.

The surge in IndiGo’s market capitalization, fueled by a remarkable 4.73% jump in its share price to Rs 3,806, catapulted its market value to $17.605 billion, edging past Southwest’s $17.333 billion market cap.

IndiGo’s strategic plans for expansion further solidify its position in the global aviation landscape. With intentions to add 10 new destinations to its network in the fiscal year 2025, the airline anticipates a substantial increase in capacity and passenger growth, aiming for a gross addition of over one aircraft per week during the same period.

Such ambitious endeavors, coupled with a burgeoning demand for travel attributed to tourism and a stable oil price environment, have contributed to the surge in IndiGo’s stock prices. Analysts at InterGlobe Securities attribute indigo partners airlines upward trajectory to several factors, including the operational challenges faced by competitor Vistara and the burgeoning appetite for travel among Indian households.

The rise in income has elevated air travel to a lifestyle staple, with leisure holidays becoming increasingly prevalent. indigo partners As the holiday season approaches, airports across the nation are bracing for heightened activity, promising sustained momentum for IndiGo in the months ahead.

Airlines

Air India Cabin Crew Voices Fabric Issues in new uniforms

Air India’s much-anticipated cabin crew uniforms, designed by renowned fashion icon Manish Malhotra and unveiled with ceremony last December, have encountered a setback.

The airline’s cabin crew, who initially donned the stylish attire on the carrier’s A350 aircraft, have voiced grievances regarding the quality of the fabric. Reports suggest that concerns have arisen over issues such as fast-fading colors, casting a shadow over the otherwise celebrated launch of the new uniforms.

Despite the initial excitement surrounding their debut, the practicality and durability of the fabric have come under scrutiny. In response to the feedback received from its cabin crew members, Air India is poised to address the fabric-related issues promptly. Sources indicate that the airline is gearing up to commence production for all cabin crew uniforms, ensuring that the concerns raised are duly taken into account.

An Air India spokesperson in a statement to PTI, confirming the forthcoming measures, stated that the production program for over 8,000 cabin crew members will kick off within a week’s time. The spokesperson reassured that steps are being taken to rectify the fabric issues and ensure that the new uniforms meet the expected standards of quality and durability.

The new uniform will subsequently be distributed to the crew, aligned with the transition of Air India’s flagship A350 to long-haul international service in the coming months,” the spokesperson added.