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ANA named Global SKYTRAX Award Winner for Cleanliness, Services and Staff

Airline recognized for World’s Best Airline Cabin Cleanliness and World’s Best Airport Services.

ANA named Global SKYTRAX Award Winner for Cleanliness, Services and Staff

TOKYO, Sep. 23, 2022 – All Nippon Airways (ANA), Japan’s largest and 5-Star airline for nine consecutive years, was recognized this year with a total of three prestigious awards and repeat recognition from SKYTRAX World Airline Awards, including World’s Best Airline Cabin Cleanliness, World’s Best Airport Service and Best Airline Staff Service in Asia. SKYTRAX is recognized as the leading international air transport rating organization.

“At ANA we are consistently looking for new ways to improve our performance to efficiently serve the needs of our passengers and customers and the awards received from the SKYTRAX award is a proud representation of our mission,” said Junko Yazawa, Senior Vice President at ANA overseeing Customer Experience Management & Planning. “We are proud to not only receive these awards but receive repeat recognition and use this as motivation to continue finding ways to improve our loyal passenger’s experience.”

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Skytrax Ranking’s Top 20 Best Airlines in the World for 2022(Opens in a new browser tab)

World’s Best Airline Cabin Cleanliness (4-time recipient)

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This award is given to the airline with the highest rating for hygiene and cleanliness of its aircraft cabins and it’s the fourth time ANA has received this award. Through its ANA Care Promise program, the airline was recognized for its cleanliness procedures that include:

  •  ANA Flight attendants wear masks and distribute disinfectant wipes, and masks upon request, providing hygienic in-flight service.
  •  Thoroughly ventilating the aircraft cabins and conducting periodic disinfection of the cabin.
  •  Lavatory doors with special handles that allow passengers to exit the lavatory using their elbows are introduced on an increasing number of aircraft.

Top 10 international airports in the world for 2022(Opens in a new browser tab)

World’s Best Airport Services (9-time recipient)

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This award is presented to the airline with the highest evaluation score in overall airport services and is the ninth time that ANA has received this award. Recent milestones include: 

  •  ANA opened its new “ANA LOUNGE” at Satellite 2 at Narita Airport, featuring a special design with directions from the world-famous architect Kengo Kuma.
  •  The ANA SUITE LOUNGE at Haneda Airport and Narita Airport for International Flights offers the “SUITE DINING,” a new set meal service that provides different meals depending on the time of day, and a “meal order system” that allows customers to order meals from their seats using their own smartphones or other devices.
  •  ANA developed its “ANA Smart Travel,” a new service model that combines in-person and digitized services to provide a smooth travel experience for all customers.
  •  ANA continuously offers smooth travel on the day of departure for international flights through ANA Travel Ready (advance screening of necessary travel documents).

Boeing & ANA Unveil the First Aircraft in the World Decorated with Star Wars..!(Opens in a new browser tab)

Best Airline Staff Service in Asia (7-time recipient):

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This award is given to airlines based in Asia that provide the best quality of service to passengers through their airport staff and cabin crew and this is the seventh time that ANA has received this award.

  •  ANA conducts training in order for staff to be able to interact with customers in an appropriate manner at check-in counters and lounges and to accurately understand and respond to requests from customers.
  •  ANA hosts customer skill contests at airports in Japan and overseas that allow staff to hone their customer service skills and hospitality.

He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Aerospace

Indigo will soon launch Air Taxi Service in India

Indigo will soon launch Air Taxi Service in India
Image:Archer Aviation

InterGlobe Enterprises, the parent brand of IndiGo, is set to revolutionize travel in India with its upcoming air taxi service.

Scheduled for a potential launch in 2026, this innovative venture promises a seamless journey for passengers between two bustling hubs. Delhi and Gurgaon in Haryana. The forthcoming service is projected to revolutionize the daily commute, offering passengers a swift aerial journey covering the distance in a mere 7 minutes.

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This remarkable efficiency contrasts starkly with the conventional 90-minute drive, underscoring the immense time-saving potential for commuters. The anticipated fare, ranging from Rs 2,000-3,000, makes this innovative mode of transport not only swift but also remarkably competitive in pricing.

At the heart of this ambitious endeavor lies a strategic partnership with Archer Aviation, a pioneer in electric vertical takeoff and landing (eVTOL) aircraft technology. Under this collaboration, Archer will supply 200 state-of-the-art eVTOL aircraft, representing an investment of US$ 1 billion. These cutting-edge aircraft, capable of accommodating up to four passengers alongside the pilot, epitomize the future of sustainable air travel.

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Powered by six battery packs, Archer’s eVTOL aircraft boast rapid charging capabilities, enabling a swift turnaround between flights. With a charging time of just 30-40 minutes, these eco-friendly aircraft ensure minimal downtime, maximizing operational efficiency.

Similar services are anticipated to be introduced by the joint venture in Bengaluru and Mumbai as well. Nevertheless, the service rollout period has not yet been made public by the company. Next year, it is anticipated to get its certification. Following this, the company will start the certification procedure with the Directorate General of Civil Aviation (DGCA).

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Aerospace

Which is bigger 777x or 787 aircraft ?

Which is bigger 777x or 787 aircraft ?

The 777X is a new series of the Boeing 777 family and is designed to be larger and more efficient than its predecessor. It features two variants: the 777-8 and the 777-9, being the larger of the two.

The Boeing 777X emerges as the larger sibling within the Boeing family, representing a significant leap forward in both size and efficiency. Comprising two variants, the 777-8 and the 777-9, the latter takes the crown as the larger of the two. With its expansive fuselage and impressive wingspan, the 777X is tailored for long-range journeys and boasts a substantial passenger capacity.

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On the other hand, the Boeing 787, affectionately known as the Dreamliner, occupies a niche in the market as a smaller yet formidable aircraft designed for medium to long-range flights. Its distinguishing feature lies in its composite fuselage, a technological marvel that renders it lighter and more fuel-efficient compared to conventional aluminum counterparts. The Boeing 777X is larger than the Boeing 787 aircraft.

When it comes to passenger capacity, the 777-9 reigns supreme, typically accommodating a sizeable contingent of 400-425 passengers in its standard configuration. In contrast, the 787, with its more modest dimensions, typically carries between 240-290 passengers, depending on the variant and layout.

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One of the remarkable innovations introduced with the 777X is its folding wingtips, a feature designed to address the logistical challenges of accommodating such a large aircraft in conventional airport gates. These folding wingtips enable the 777X to retract its wings, allowing it to fit into gates designed for smaller aircraft while still reaping the benefits of an extended wingspan during flight, thereby enhancing fuel efficiency and operational flexibility

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Aerospace

China Secures Production Certificate for Mass Production of Pilotless eVTOL Aircraft

China Secures Production Certificate for Mass Production of Pilotless eVTOL Aircraft
EHang

The first passenger-carrying pilotless electric vertical takeoff and landing (eVTOL) aircraft in the world, the EH216-S, has received the Production Certificate for its eVTOL aircraft from the Civil Aviation Administration of China (CAAC).

This is a significant milestone for EHang Holdings Limited, the leading UAM technology platform company in the world. This outstanding accomplishment is another big step towards mass manufacturing for the eVTOL aircraft and the ensuing commercial operations, building on the ground-breaking acquisition of the Type Certificate and the Standard Airworthiness Certificate for the EH216-S.

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The PC is a crucial certificate that the aircraft maker receives from the CAAC, the country’s aviation authority. By obtaining this certificate, EHang has demonstrated that it has set up a quality management system for mass production that satisfies the airworthiness regulation standards set forth by the CAAC, and the company has been given permission to continue producing mass quantities.

It is also a strong guarantee of the calibre of the goods made by EHang. Raw materials, supplier management, manufacturing organisation, production quality control, aircraft pre-delivery test, after-sales repair and maintenance, etc. are all included in the mass production quality management system for the EH216-S.

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To ensure that every aircraft and its components that roll off the production line strictly adhere to the approved type design and safety requirements, the system sets clear guidelines and documentation for every step in the production procedure. This ensures comprehensive traceability and safety control.

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