Airlines
A video of the Indigo cabin crew has gone viral when they lose their cool while dealing with disrespectful passengers.
Today, a lot of information spreads quickly online. One of the Indigo flight staff members got into a dispute with a passenger over the course of the meal.
The video makes it visible and audible that, The crew is attempting to convey to the passengers that they are responsible for providing the meals on board as per the list. The entire incident was recorded on camera by one of the passengers. The passenger’s disrespect towards the crew during their argument with the first cabin crew appears to have irritated them. In addition, for peer support, another crew had arrived to provide the details of the error that had occurred and to clarify that the crew was not at fault.
Tempers soaring even mid-air: "I am not your servant"
An @IndiGo6E crew and a passenger on an Istanbul flight to Delhi (a route which is being expanded soon with bigger planes in alliance with @TurkishAirlines ) on 16th December : pic.twitter.com/ZgaYcJ7vGv
— Tarun Shukla (@shukla_tarun) December 21, 2022
The crew was speaking to the passenger politely, but things quickly got out of hand. The crew lost their cool and told the passenger to stop talking, then quickly apologized. The Indigo CEO offered his support to the staff during the incident. The majority of internet users claimed that each passenger must show respect for the staff because, by law, they are required to serve the passenger.
I’m on the side of the @IndiGo6E flight attendant. The man clearly calls her a servant, he says “you are a servant”. She responds with “I am an employee”. It makes me sick to see so many men saying this is bad behaviour by a flight attendant. Sorry, but there are limits.
— Vasundhara Sirnate (@vsirnate) December 21, 2022
Female pilot reveals airport employee mistook her for flight
Detailed information about the dispute is unavailable. Please share your thoughts on the incident in the comment box.
I AM AN EMPLOYEE AND I AM NOT YOUR SERVANT.
This line should be the line of the year by an employee.
Give this lady an award @IndiGo6E. The increase in competition is giving customers feel that they owe us.
Sorry but you dont. Period. ?Enough is enough.
— Alankrit Shukla (@alashshukla) December 21, 2022
Airlines
Ex-Cathay Pacific A330-300 Destroyed by Fire during Long-Term Storage at Spain
In a dramatic turn of events, an ex-Cathay Pacific Airbus A330 met a fiery end at Ciudad Real Airport in Spain. The aircraft, with a distinguished service history spanning 28 years, was resting in long-term storage at the airport when disaster struck.
Reports emerged detailing the unfortunate incident, painting a picture of destruction and chaos. The once majestic A330, bearing the serial number MSN113, became engulfed in flames while undergoing dismantling procedures. What began as a routine process turned into a nightmare as a fire erupted in the aircraft’s tail section, quickly spreading to consume the entire fuselage.
Emergency responders, including the Civil Guard, medical teams, and law enforcement personnel, swiftly descended upon the scene to contain the inferno. Despite the intensity of the blaze, their coordinated efforts prevented any injuries among both the public and the brave individuals working to quell the flames.
By mid-afternoon, the Ciudad Real fire service declared victory over the fire, announcing its successful extinguishment. However, the aftermath left behind a trail of questions and concerns. Authorities launched an investigation into the cause of the blaze, with initial findings shrouded in mystery.
The head of the airport expressed astonishment at the unprecedented event, highlighting it as the first instance where airport infrastructure had to grapple with such a significant fire-related challenge. As the investigation unfolds, the aviation community awaits answers, hoping to shed light on the circumstances leading to the demise of the retired Airbus A330.
Airlines
Air India’s last VVIP Boeing 747 now found a new home in USA
In a symbolic transition marking the end of a storied chapter in aviation history, Air India bid farewell to its last remaining Boeing 747-400 jumbo jetliners, once revered for ferrying dignitaries including prime ministers, presidents, and vice presidents.
The sale of these iconic aircraft to AerSale, a company based in the United States, signals the closure of a remarkable era for the airline.
The decision to part ways with the Boeing 747s was driven by practical considerations. Tata Group, the new custodian of airindia flights, deemed these majestic planes uneconomical to operate in today’s aviation landscape. As such, out of the four sold, two will be repurposed into freighters, while the remaining pair will be meticulously disassembled to harness their valuable parts.
The transaction, orchestrated by Mumbai-based Vman Aviation Services, underscores the strategic shift in Air India’s fleet management strategy under its new ownership. Tata Group’s decision to divest from the 747s reflects a commitment to optimizing operational efficiency and aligning with contemporary industry standards.
Skytech-AIC, a UK-based remarketing firm engaged by Tata Group, facilitated the sale of these iconic aircraft, marking the conclusion of their illustrious service with Air India. The airline’s last flight featuring the Boeing 747 took to the skies between Delhi and Mumbai in March 2021, encapsulating decades of distinguished service and indelible memories.
The allure of used aircraft parts continues to resonate across the aviation sector, offering operators a cost-effective alternative without compromising on quality or performance. The transfer of these aircraft to AerSale not only ensures their continued utility but also underscores the enduring legacy of Air India’s fleet.
Airlines
A software error caused grounding the entire airline fleet
On Wednesday, the U.S. Federal Aviation Administration (FAA) issued a ground stop advisory for all Alaska Airlines and subcarrier flights due to a software issue, disrupting travel plans for passengers.
The FAA directive, which prohibited the departure of Alaska Airlines mainline and subcarrier flights, was implemented as a precautionary measure following the detection of the software problem. The ground stop was initiated after Alaska Airlines encountered difficulties during a system upgrade related to the calculation of weight and balance for their flights.
As a result, the airline opted for a temporary suspension of all its operations to address the issue and ensure passenger safety. Alaska Airlines promptly issued a statement acknowledging the incident and expressing their commitment to resolving the matter swiftly. “This morning we experienced an issue while performing an upgrade to the system that calculates our weight and balance.
Out of an abundance of caution, we requested a ground stop for all Alaska and Horizon flights, which was instituted at approximately 7:30 a.m. PT,” the statement read. Passengers affected by the disruption voiced their concerns on social media platforms, prompting Alaska Airlines to reassure them of their efforts to minimize the inconvenience and expedite the resumption of flights.
Following approximately an hour-long interruption, the FAA lifted the ground stop order, allowing Alaska Airlines and its subcarriers to resume normal operations. However, it was clarified that SkyWest, which provides regional service for Alaska Airlines and other carriers, was exempt from the ground stop and continued its flights unaffected.